网购消费者个人信息权法律保护研究

发布时间：2018-06-23 13:57

本文选题：网络消费者 + 个人信息权　；参考：《安徽财经大学》2015年硕士论文

【摘要】：随着信息技术的不断更新,近年来我国网民数量持续增长,电子商务行业也繁荣发展。在大数据的背景下,网购消费者的个人信息也具有较大的商业价值,对于网购商家及时作出经营策略有重大的影响力,这就使得电子商务企业非法、不当收集、处理与散播消费者个人信息的现象日益突出,不仅严重地侵犯了网络消费者的自由、基本权利与正当权益,从长远来看也阻碍了电子商务行业的持续发展。本文依托于个人信息保护相关法律,论述在网购过程中该如何保护消费者的个人信息权。首先,详细阐述了网购消费者个人信息的相关基础理论。其内涵是指消费者在进行网络购物中能直接或者间接识别出特定消费者个人的信息;其具有可识别性、人身性、财产性、可传播性以及可分享性;网购消费者对其自身的个人信息拥有诸多方面的权利,例如支配权、知情权、保密权、删除权等。其次,具体分析了相关法律法规,我国消费者个人信息保护机制仍存在诸多问题,法律保护体系不完善,立法层级较低,缺乏有效的救济制度;这也是消费者与经营者法律地位不均衡、经济实力相差甚远等原因决定的。再次,系统地介绍了美国、欧盟、日本保护消费者个人信息权的立法模式、主要制度,统一的立法模式或者单纯的行业自律模式都存在不可忽视的缺陷。最后,对完善我国网购消费者个人信息保护的体系提出了几点建议,我国要选择以统一立法模式为主,行业自律模式为辅的保护模式,充分发挥政府的主导作用,建立消费者公益诉讼制度,并努力提高网购消费者对个人信息权的保护意识和能力。
[Abstract]:With the continuous updating of information technology, the number of Internet users in China has continued to increase in recent years, and the e-commerce industry is booming. Under the background of large data, the personal information of online shopping consumers also has great commercial value. It has a great influence on the timely making of business strategies for online shopping merchants, which makes e-commerce enterprises illegal and not. When collecting, dealing with and spreading personal information of consumers increasingly prominent, it not only seriously infringes on the freedom of Internet consumers, basic rights and legitimate rights and interests, but also hinders the continuous development of e-commerce industry in the long run. This paper is based on the relevant laws of personal information protection, and discusses how to protect consumption in the process of online shopping. First, it expounds the basic theory of consumer personal information of online shopping. Its connotation is that consumers can identify the information of specific consumer directly or indirectly in online shopping; it is identifiable, personal, property, transmissible and sharing. Personal information has a number of rights, such as the right to control, the right to know, the right to confidentiality, the right to delete. Secondly, the specific analysis of relevant laws and regulations, China's consumer personal information protection mechanism still exists many problems, the legal protection system is not perfect, the legislative level is low, the lack of effective relief system; this is also the consumer and management. The legal status of the people is not balanced, the economic strength is quite different and so on. Again, this paper systematically introduces the legislative mode of protecting the personal information rights of consumers in the United States, the European Union and Japan. The main system, the unified legislative mode or the simple pattern of self-discipline of the industry can not be ignored. Finally, the consummation of the consumer in China is perfect. Some suggestions are put forward in the system of human information protection. In China, we should choose the mode of protection based on the unified legislative model and the self-discipline mode of the industry, give full play to the leading role of the government, establish the system of consumer public interest litigation, and strive to improve the awareness and ability of the consumers to protect the right of personal information.
【学位授予单位】：安徽财经大学
【学位级别】：硕士
【学位授予年份】：2015
【分类号】：D923

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