网络购物中的惩罚性赔偿
发布时间：2018-08-15 17:45
【摘要】：网络购物环境下对于消费者权益进行侵害的案件屡见不鲜,经营者欺诈的手段也越来越多种多样,网络交易平台的不作为使得消费者维护自身合法权益的难度系数增大。而通过惩罚性赔偿制度对经营者的不法行为予以一定惩戒,对消费者在交易过程中所遭受的相关损失进行赔偿,最终遏制网络交易过程中的不法行为,维护网络交易安全。本文立足于网络购物中的各种侵权案件的现状,共分为六章对网络购物中的惩罚性赔偿进行阐述。第一章绪论从选题背景及研究意义入手,介绍了在网络购物中适用惩罚性赔偿制度的理论意义与司法实践中的现状。本文的创新点在于对惩罚性赔偿制度在网络购物中的适用加以完善,对欺诈标准进行明确,以及对网络交易平台的监督责任加以确定。第二章惩罚性赔偿制度的概述主要阐述了两个部分:首先对惩罚性赔偿制度的概念进行了界定。在此基础上分析并论述了网络购物环境下惩罚性赔偿制度的特殊意义的功能与价值。其次从立法现状进行分析,介绍了我国关于惩罚性赔偿制度的相关立法。第三章网络购物中适用惩罚性赔偿的障碍介绍了三个典型案例:唯品会贩卖假茅台案、王某购买手机被骗案、李某过期礼盒案。通过对案例的分析,阐述网络购物中适用的障碍,主要有:责任主体界定不明、欺诈存在特殊性、赔偿金设置不合理。第四章网络购物中完善惩罚性赔偿制度的必要性是对网络购物中完善惩罚性赔偿制度的原因分析。通过完善适用惩罚性赔偿制度,最终达到规范经营者的行为,保障消费者的合法权益,维护网络交易市场秩序的目的。第五章网络购物中完善惩罚性赔偿制度的建议是针对以上分析所给出的建议。这些建议包括以下几种:明确网络交易平台的监督责任、明确“欺诈”的标准、合理确定惩罚性赔偿金的计算方法以及建立有利于消费者的程序性措施。第六章结论是对网络购物中完善适用惩罚性赔偿制度的观点进行的进一步的提炼,同时指出了本文在写作过程中的不足之处。本文就我国网络购物消费者权益保护进行了法律分析,并提出了相应建议措施,希望能对我国网络购物中消费者权益保护工作的开展有所贡献,以促进我国网络购物交易市场安全有序进行。
[Abstract]:In the online shopping environment, the cases of infringement of consumers' rights and interests are common, and the means of fraud by operators are more and more diverse. The omission of online trading platform makes it more difficult for consumers to maintain their legitimate rights and interests. Through the punitive damages system to punish the operator of illegal behavior, to compensate consumers in the course of the transaction suffered by the relevant losses, and ultimately curb the illegal behavior in the course of online transactions, to maintain the security of online transactions. Based on the current situation of various tort cases in online shopping, this paper is divided into six chapters to elaborate punitive damages in online shopping. The first chapter introduces the theoretical significance of applying punitive damages system in online shopping and the current situation of judicial practice. The innovation of this paper is to perfect the application of punitive damages in online shopping, to clarify the standard of fraud, and to determine the supervisory responsibility of online trading platform. The second chapter summarizes the punitive damages system in two parts: firstly, the concept of punitive damages system is defined. On this basis, this paper analyzes and discusses the function and value of the punitive damages system under the network shopping environment. Secondly, it introduces the relevant legislation of punitive damages system from the analysis of the current situation of legislation. The third chapter introduces three typical cases in the application of punitive damages in online shopping: the case of VIPSHOP selling fake Maotai, the case of Wang Mou buying mobile phone and the case of Li Mou overdue gift box. Through the analysis of the case, this paper expounds the obstacles in the application of online shopping, such as the unclear definition of the responsible subject, the particularity of the fraud, and the unreasonable setting of the compensation. Chapter four: the necessity of perfecting the punitive damages system in online shopping is the analysis of the reasons for perfecting the punitive damages system in online shopping. By perfecting the system of punitive damages, the purpose of standardizing the operator's behavior, protecting the legitimate rights and interests of consumers and maintaining the order of the online trading market is achieved. The fifth chapter is the suggestion of perfecting punitive damages system in online shopping. These suggestions include the following: clear supervision responsibility of online trading platform, clear standards of "fraud", reasonable determination of the calculation method of punitive damages, and establishment of procedural measures in favour of consumers. The sixth chapter is a further refinement of the point of view of perfecting the system of punitive damages in online shopping, and points out the shortcomings of this paper in the process of writing. This article has carried on the legal analysis to our country network shopping consumer rights and interests protection, and has proposed the corresponding suggestion measure, hoped to have the contribution to our country network shopping in the consumer rights protection work, In order to promote our country network shopping transaction market safe and orderly.
【学位授予单位】：天津商业大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：D922.294
本文编号：2184946
[Abstract]:In the online shopping environment, the cases of infringement of consumers' rights and interests are common, and the means of fraud by operators are more and more diverse. The omission of online trading platform makes it more difficult for consumers to maintain their legitimate rights and interests. Through the punitive damages system to punish the operator of illegal behavior, to compensate consumers in the course of the transaction suffered by the relevant losses, and ultimately curb the illegal behavior in the course of online transactions, to maintain the security of online transactions. Based on the current situation of various tort cases in online shopping, this paper is divided into six chapters to elaborate punitive damages in online shopping. The first chapter introduces the theoretical significance of applying punitive damages system in online shopping and the current situation of judicial practice. The innovation of this paper is to perfect the application of punitive damages in online shopping, to clarify the standard of fraud, and to determine the supervisory responsibility of online trading platform. The second chapter summarizes the punitive damages system in two parts: firstly, the concept of punitive damages system is defined. On this basis, this paper analyzes and discusses the function and value of the punitive damages system under the network shopping environment. Secondly, it introduces the relevant legislation of punitive damages system from the analysis of the current situation of legislation. The third chapter introduces three typical cases in the application of punitive damages in online shopping: the case of VIPSHOP selling fake Maotai, the case of Wang Mou buying mobile phone and the case of Li Mou overdue gift box. Through the analysis of the case, this paper expounds the obstacles in the application of online shopping, such as the unclear definition of the responsible subject, the particularity of the fraud, and the unreasonable setting of the compensation. Chapter four: the necessity of perfecting the punitive damages system in online shopping is the analysis of the reasons for perfecting the punitive damages system in online shopping. By perfecting the system of punitive damages, the purpose of standardizing the operator's behavior, protecting the legitimate rights and interests of consumers and maintaining the order of the online trading market is achieved. The fifth chapter is the suggestion of perfecting punitive damages system in online shopping. These suggestions include the following: clear supervision responsibility of online trading platform, clear standards of "fraud", reasonable determination of the calculation method of punitive damages, and establishment of procedural measures in favour of consumers. The sixth chapter is a further refinement of the point of view of perfecting the system of punitive damages in online shopping, and points out the shortcomings of this paper in the process of writing. This article has carried on the legal analysis to our country network shopping consumer rights and interests protection, and has proposed the corresponding suggestion measure, hoped to have the contribution to our country network shopping in the consumer rights protection work, In order to promote our country network shopping transaction market safe and orderly.
【学位授予单位】：天津商业大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：D922.294
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