消费者保护法限额赔偿制度研究

发布时间：2018-10-11 17:08

【摘要】：消费者保护法是社会的必然产物,对侵犯消费者权益的经营者实行的惩罚性赔偿,表明了国家保护消费者和规范市场秩序的决心。我国通过倍数设定以及固定金额设定确定金额的最高与最低限制,明确经营者的最高和最低责任,这实际就是限额赔偿。近些年,国家更是加大了保护和打击的力度。一方面,这一做法所产生积极意义,不置可否;但另一方面,却又不能不使人有些担忧,倍数赔偿的设定下,可能会助长以小博大的维权事件,加之消费类型多样化,交易行为复杂化,早期赔偿处理方式和经验已无法适应这种变化,将会再次引发社会不公。因此,如何完善赔偿制度,就成为消费者保护法发挥长效机制的关键问题。本文抛弃学界从惩罚特性研究赔偿制度的常规路径,从数额设定视角另辟蹊径,研究消费者保护法上的限额赔偿制度。本文通过对比、举例等方式,结合理论与实践,深入探析了消费者保护法范畴,以及限额赔偿制度的具体研究对象,详细阐释了消费者保护法上的限额赔偿具体内涵。同时,重点研究赔偿的计算基数,并就已经出现的问题或可能造成的负面影响,结合消费者保护的热点问题,运用假设、建模等方法,提出相应的完善措施。
[Abstract]:Consumer protection law is an inevitable product of society. Punitive damages for operators who infringe on consumers' rights and interests show the determination of the state to protect consumers and regulate market order. In China, the maximum and the lowest limit of the fixed amount and the maximum and the lowest liability of the operator are determined by the multiple setting and the fixed amount setting, which is actually the limited compensation. In recent years, the state has increased protection and combat efforts. On the one hand, the positive significance of this approach is not certain; on the other hand, it cannot but give rise to some worries that, under the setting of multiple compensation, it may contribute to the development of a small number of human rights issues, together with the diversification of consumption types. The transaction behavior is complicated, the early compensation treatment method and the experience can not adapt to this change, will cause the social injustice again. Therefore, how to perfect the compensation system has become a key issue in the long-term mechanism of consumer protection law. This paper discards the conventional path of academic research on compensation system from the point of view of punishment characteristics, and studies the system of limited compensation in consumer protection law from the perspective of setting the amount of compensation. By means of comparison and examples, combining theory and practice, this paper deeply analyzes the category of consumer protection law and the specific research object of quota compensation system, and explains in detail the concrete connotation of quota compensation in consumer protection law. At the same time, this paper focuses on the calculation base of compensation, and puts forward the corresponding improvement measures according to the existing problems or possible negative effects, combined with the hot issues of consumer protection, using the methods of hypothesis, modeling and so on.
【学位授予单位】：南昌大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：D923.8

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