LM公司质量成本管理研究

发布时间：2018-06-22 14:46

本文选题：质量成本 + 管理体系　；参考：《燕山大学》2014年硕士论文

【摘要】：在全球经济竞争日益激烈的当今社会，企业日益感受到质量成本管理对企业提升竞争力的重要性。质量成本管理有助于企业降低产品成本，增加财务利润，提高产品市场竞争力，占领更多的市场份额；同时对于企业内部管理而言，质量成本管理可以搭建质量部门同其他部门沟通的桥梁，引起企业高层管理者对质量成本控制的重视，有利于推动企业产品质量水平的稳步提高，增强客户的满意度。首先，本文从理论上介绍了质量成本管理的内涵与组成，在研究大量文献的基础上，比较全面地梳理了国内外质量成本管理研究的发展历程。其次，对LM公司进行了生产和管理的背景介绍，之后通过问卷调查等研究方法，对目标企业进行了实地调研和数据研究，进而找寻到LM公司质量成本管理目前存在的几个主要问题。再次，设计LM公司质量成本管理控制方案，首先明确了方案的指导思想和原则，进而提出了方案的实施目标，，在构筑总体框架的基础上，着重分析了方案运营中的重点和难点，并同时讨论了几项辅助环节如何开展。最后，通过增强管理层质量成本战略管理意识、建立质量成本管理企业文化、强化质量管理培训以及实施5S现场管理等保障措施来保证控制方案的顺利进行。本文指出和探讨了质量成本管理过程中长期存在的一些疑问，对于制造型企业、特别是质量成本管理基础比较薄弱的中小企业具有一定的参考和借鉴意义。
[Abstract]:In today's society where the global economic competition is increasingly fierce, enterprises are increasingly aware of the importance of quality cost management for enterprises to enhance their competitiveness. Quality cost management can help enterprises reduce product cost, increase financial profit, improve product market competitiveness and occupy more market share. Quality cost management can build a bridge between quality department and other departments, arouse the attention of top management of enterprise to quality cost control, promote the steady improvement of enterprise product quality level and enhance customer satisfaction. First of all, this paper introduces the connotation and composition of quality cost management in theory, on the basis of studying a large number of literature, it comprehensively combs the development course of quality cost management research at home and abroad. Secondly, the background of the production and management of LM company is introduced, and then through the questionnaire survey and other research methods, the target enterprises are investigated on the spot and the data are studied. Then find out the LM company quality cost management of the current existence of several main problems. Thirdly, to design the quality cost management and control scheme of LM company, the guiding ideology and principle of the scheme are defined, and then the implementation goal of the scheme is put forward. On the basis of constructing the overall framework, the emphases and difficulties in the operation of the scheme are emphatically analyzed. At the same time, several auxiliary links are discussed. Finally, by strengthening the consciousness of strategic management of quality cost of management, establishing corporate culture of quality cost management, strengthening quality management training and implementing 5S site management, etc., to ensure the smooth progress of the control scheme. This paper points out and discusses some long-existing questions in the process of quality cost management, which has a certain reference and significance for manufacturing enterprises, especially for small and medium-sized enterprises with weak quality cost management foundation.
【学位授予单位】：燕山大学
【学位级别】：硕士
【学位授予年份】：2014
【分类号】：F275.3

【参考文献】