面向公共服务的PZH市民卡体系建设研究

发布时间：2018-01-02 00:30

本文关键词：面向公共服务的PZH市民卡体系建设研究　出处：《电子科技大学》2013年硕士论文　论文类型：学位论文

【摘要】：现代服务业总量不断的增长,社会投入急剧增加,公共服务体系的建设投入已经成为政府收入投入重要组成。伴随城市化要求,公共服务快速起步,成为新兴行业,服务领域不断扩宽。通过调研和访问,本文通过对PZH市民卡服务体系创新入手,对过去和现在公共政务服务体系做研究分析,提出未来公共服务发展的创新看法。市民卡是由政府发放给市民用于办理个人相关事务、享受政府公共服务的具有个人身份信息的实名制IC卡,可以实现政府公共服务、公用事业服务、商务服务和金融服务等四大类服务。据统计,一般地级市政府部门发放有社保卡、住房公积金卡、公交卡等近十种卡证,预计还有文化教育、民政优抚、人口计生等卡证要发放,在日常工作中,商业服务和金融服务等领域发放的卡证更多。这些卡证的发放,既不便于市民保管和使用,同时又增加了政府公共管理的成本和工作难度。因此通过本研究来完成PZH市民卡服务体系的研究。在进行大量调查研究的基础上,经过科学合理的设计,建立全新的解决方案,通过面向服务的基本架构SOA基本思路和基本理论的学习对现代服务业公共服务板块发展提出创新的规划建议,并初步论证推广价值,进而为其他二三线城市推进市民卡工程提供参考,意义重大。本文结合笔者在政府工作经验,对政府现代公共服务进行探索,提出了通过PZH市政府向市民发放市民卡,从而建立现代化的公共服务体系和城市居民个人信息交换系统,并为PZH市民卡管理机构提供了创新性的运营模式研究,对未来的发展进行了分析和评价。
[Abstract]:The total amount of modern service industry continues to grow, the social investment increases sharply, the construction investment of the public service system has become an important component of the government revenue input. Become a new industry, service areas continue to expand. Through research and access, this paper through the PZH citizen card service system innovation, the past and present public affairs service system research and analysis. The citizen card is a real name IC card which is issued by the government to the public to handle personal related affairs and enjoy the government public service with personal identity information. Can realize the government public service, public utility service, business service and financial services and other four types of services. According to statistics, the general prefecture-level municipal government issued social security card, housing provident fund card. Public transport cards and so on nearly 10 kinds of cards, is expected to have education, civil administration, family planning and other card cards to be issued, in daily work, business services and financial services and other areas issued more cards. These card cards issued. It's not easy for citizens to keep and use. At the same time, it also increases the cost and difficulty of government public administration. Therefore, this study is to complete the research of PZH citizen card service system. On the basis of a large number of investigations and research, through scientific and reasonable design. Establish a new solution, through the basic service-oriented framework of SOA basic ideas and basic theory of the modern service sector development of public service sector to put forward innovative planning proposals, and preliminary demonstration of the value of promotion. And then for other secondary and third-line cities to promote the civil card project to provide a reference significance. This paper combined with the author's experience in the government work to explore the modern government public services. In order to establish a modern public service system and a personal information exchange system for urban residents, it is proposed to issue citizen cards to the citizens through the PZH municipal government. It also provides the innovative operation mode research for PZH citizen card management organization, and analyzes and evaluates the future development.
【学位授予单位】：电子科技大学
【学位级别】：硕士
【学位授予年份】：2013
【分类号】：D630

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