基于区县政府工作流程再造的权力结构研究

发布时间：2018-01-10 19:05

本文关键词：基于区县政府工作流程再造的权力结构研究　出处：《哈尔滨工业大学》2014年硕士论文　论文类型：学位论文

【摘要】：随着社会主义市场经济的发展，转变政府职能、深化行政体制改革、创新行政管理方式成为政府改革的重要目标。如何打破低效的政府行政管理模式、建设高水平的服务型政府，已成为目前各级政府亟待解决的问题之一。在西方国家新公共管理运动中，政府流程再造成为转变政府职能、提高行政效率的重要举措，而目前国内外学者的研究多集中在政府流程再造观念、原则、思路等方面，因此本文尝试引进权力结构概念，以“权力结构—政府流程再造—行政效率”为主线，研究区县政府工作流程中权力结构的形成及其影响因素，以权力结构为导向设计政府流程再造方案，以及对政府行政效率的影响。首先，引入博弈论的相关概念及不同博弈过程的适用条件，利用博弈论的方法分析区县政府工作流程中各个权力主体分别在纵向和横向上的博弈关系，以及各权力主体通过博弈形成的纵向、横向权力结构，从而引出不同权力结构对行政效率产生的影响，通过理论分析得出一般性结论。然后，引入阿城区信访工作流程作为个案分析，利用博弈论进一步分析阿城区信访工作流程中上级信访部门、区信访局、上访人在纵向上的博弈关系，，得出相应的纵向权力结构；同时分析区信访局和各个职能部门在横向上的博弈关系，得出相应的横向权力结构。并分析不同权力结构对阿城区信访工作效率的影响，为下文流程再造做铺垫。最后，通过分析得出实施成本、监督成本、沟通成本、协调成本等几个影响权力结构动态变化的因素，并以提高政府行政效率为目标、以权力结构变化为导向构建出区县政府工作流程再造的基本思路，再结合阿城区信访工作流程的现状，将所得出的一般性理论应用于实践，设计阿城区信访工作流程再造的方案，总结阿城区信访工作流程再造的阶段性成果。本文通过改变影响权力结构的因素设计政府流程再造方案，希望对改善目前区县政府行政效率起到积极作用，并对政府流程再造的相关研究提供有价值的借鉴意义。
[Abstract]:With the development of socialist market economy, the transformation of government functions, deepening the reform of the administrative system, administrative innovation has become an important goal of government reform. How to break the administrative model of government inefficiency, the construction of service-oriented government high level, has become one of the current government to solve the problem.
In the new public management movement in the western countries, government process reengineering becomes an important measure of the transformation of government functions, improve administrative efficiency, and the current domestic and foreign scholars mainly focus on government process reengineering concept, principles, ideas and other aspects, this paper attempts to introduce the concept of "power structure, power structure, government process reengineering and administration efficiency" as the main line, the power structure factors of the formation of the county government work in the process of research and its impact on power structure oriented design of government process reengineering, and the influence on the administrative efficiency of government.
First of all, the applicable conditions of introducing the concepts of game theory and game process, each power subject county government work process respectively in the vertical and horizontal relationship analysis method using game theory, and the main power through vertical game formation, lateral power structure, which leads to the influence of different power structure on administrative efficiency through theoretical analysis, a general conclusion.
Then, introducing the A Cheng petition work process as a case analysis, using game theory to further analyze the petition Department A Cheng superior District petition work process, the district Complaints Bureau, petitioners game relationship in the longitudinal direction, the vertical power structure and the corresponding; district Complaints Bureau and various functional departments in the game relationship analysis, draw the transverse power structure. And the corresponding analysis of the influence of different power structure on A Cheng petition work efficiency, laying the groundwork for the following process.
Finally, through the analysis of the implementation cost, supervision cost, communication cost, coordination cost etc. several factors influence the dynamic changes of power structure, and to improve the administrative efficiency of the government as the goal, the basic idea to change the power structure oriented to construct the county government working process reengineering, combining the current situation of A Cheng petition work process, the the general theory is applied to the design practice, A Cheng petition work process reengineering scheme, summarizes the A Cheng petition work process reengineering stage. By changing the influence factors of the power structure design of government process reengineering program, hope to improve the county government administrative efficiency play a positive role, and provide valuable reference the significance of research on government process reengineering.

【学位授予单位】：哈尔滨工业大学
【学位级别】：硕士
【学位授予年份】：2014
【分类号】：D625

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