公共危机治理中公民网络参与意愿影响因素的实证研究

发布时间：2018-05-23 08:38

  本文选题：公共危机 + 危机治理　； 参考：《电子科技大学》2014年硕士论文

【摘要】：伴随着我国进入公共危机频发的时期,单纯依靠政府一己之力来治理危机的管理模式,已经越来越难以适应我国国情。我国经济和社会的迅速发展,助推了信息技术的进步和公民参与公共事务管理的热情,网络逐渐成为公民表达意愿的平台。网络空间的公民力量逐渐聚合,正在形成一股强有力的社会力量,对政府管理模式施加影响。因此,将公民网络参与的范围拓展到公共危机治理活动中,既是对政府治理模式的有益探索,也有助于推动民主进步,实现危机治理中的广泛社会动员。治理理念和善治理念强调在社会公共事务管理的过程中,要重视多元主体参与,参与式民主理论强调直接参与、机会平等和广泛参与,公共领域理论认为互联网技术的进步创造了新的网络公共领域。这些理论从不同的角度都肯定了公民网络参与公共管理活动的必要性和合理性。而网络化背景下的公共危机治理,更是迫切需要公民广泛而有效地参与,集结有效的信息资源,提高预防危机、化解危机和消除危机的能力。但囿于各种影响因素,在当前我国公共危机治理实践中,公民网络参与的效果并不是很理想。本文运用实证分析中的调查问卷法,对当前我国公共危机治理中的公民网络参与现状进行了梳理,然后根据技术接受模型的框架和理念,构建了危机治理中影响公民网络参与意愿的模型,运用统计分析软件SPSS17.0对抽样得到的数据,从信息技术、参与主体和参与环境三个维度探讨了公共危机治理中影响公民网络参与的因素,探究了影响因素之间的内在联系,挖掘出隐藏在参与现状背后的问题。实证研究的结果显示,在公共危机治理中,信息技术、参与主体和参与环境会显著影响其参与意愿。同时,公民的性别和教育程度与影响模型中的部分自变量、因变量显著相关。因此,根据本研究的结论,在公共危机治理的实践中,若要激发公民网络参与的热情,提高网络参与的效果,需要从影响因素着手,具体来说,需要治理主体强化参与平台建设,消除技术鸿沟,提高参与的平等性、广泛性;激发公民网络参与动机,强化参与的内在驱动力,提高参与能力、参与水平;营造参与氛围,引导理性参与,提高参与的积极性、主动性。
[Abstract]:With our country entering the period of frequent public crisis, it is more and more difficult to adapt to the situation of our country by relying solely on the government to manage the crisis. With the rapid development of economy and society in China, the progress of information technology and the enthusiasm of citizens to participate in the management of public affairs have been promoted, and the network has gradually become the platform for citizens to express their wishes. The civic power of cyberspace is gradually converging and forming a powerful social force which exerts influence on the government management mode. Therefore, expanding the scope of citizen network participation to the public crisis management activities is not only a beneficial exploration of the government governance model, but also helpful to promote democratic progress and achieve widespread social mobilization in crisis management. The concept of governance and good governance emphasize that in the process of social public affairs management, attention should be paid to the participation of multiple subjects, and the theory of participatory democracy emphasizes direct participation, equality of opportunity and extensive participation. The theory of public domain believes that the progress of Internet technology has created a new network public domain. These theories confirm the necessity and rationality of citizen network participating in public administration from different angles. The public crisis management under the background of network is in urgent need of citizen's extensive and effective participation, gathering effective information resources, improving the ability of preventing crisis, resolving crisis and eliminating crisis. However, due to various influencing factors, the effect of citizen network participation is not ideal in the current practice of public crisis management in China. Using the questionnaire method in the empirical analysis, this paper combs the current situation of citizen network participation in the management of public crisis in China, and then according to the framework and concept of technology acceptance model, In this paper, the model of influencing citizens' willingness to participate in network in crisis management is constructed, and the data obtained by sampling is analyzed by using SPSS17.0 software, which is based on information technology. The three dimensions of participation subject and participation environment discuss the factors that affect citizen network participation in the governance of public crisis, explore the internal relationship between the influencing factors, and dig out the problems hidden behind the status quo of participation. The results of empirical research show that in public crisis management, information technology, participants and participation environment will significantly affect their willingness to participate. At the same time, the gender and educational level of citizens are significantly correlated with some independent variables and dependent variables in the model. Therefore, according to the conclusion of this study, in the practice of public crisis management, if we want to stimulate the enthusiasm of citizen network participation and improve the effect of network participation, we should start from the influence factors, specifically speaking, The main body of governance should strengthen the construction of participation platform, eliminate the technological gap, improve the equality and universality of participation, stimulate the motivation of citizen network participation, strengthen the internal driving force of participation, improve the ability of participation, improve the level of participation, and create an atmosphere of participation. Guide rational participation, improve the enthusiasm of participation, initiative.
【学位授予单位】：电子科技大学
【学位级别】：硕士
【学位授予年份】：2014
【分类号】：D621.5;D63

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本文编号：1924032