提升政府治理水平,打造服务型政府——2011连氏中国服务型政府指数及中国城市服务型政府调查报告

发布时间：2018-11-27 08:55

【摘要】：什么是服务型政府?如何打造服务型政府是当前中国公共管理理论和实践界共同关注的焦点。借鉴国际、国内相关研究成果,新加坡南洋理工大学南洋公共管理研究生院开发了连氏中国服务型政府指数,对服务型政府的内涵和外延进行了界定,并于2011年4月至6月间,与上海交通大学国际与公共事务学院通力合作,以此指数为依据,通过对市民和企业的电话访谈,对中国32个主要城市(直辖市、计划单列市、部分省会城市和重要城市)的服务型政府的建设情况进行了测评。文章旨在汇报此次调查的结果,并结合调查结果对当前中国地方服务型政府建设的状况进行分析并提出政策建议。
[Abstract]:What is a service-oriented government? How to build a service-oriented government is the focus of public management theory and practice in China. Drawing on relevant international and domestic research results, the Graduate School of Public Administration of Nanyang Institute of Technology of Singapore has developed Lien's China Service Government Index, which defines the connotation and extension of service-oriented government, and between April and June 2011, In collaboration with the School of International and Public Affairs, Shanghai Jiaotong University, based on this index, 32 major cities in China (municipalities directly under the Central Government, separately planned cities) were selected through telephone interviews with citizens and enterprises. The construction of service-oriented government in some provincial capitals and important cities was evaluated. The purpose of this paper is to report the results of this survey, and to analyze the current situation of the construction of local service-oriented government in China and put forward some policy suggestions.
【作者单位】：南洋理工大学人文与社会科学学院;南洋理工大学南洋公共管理研究生院;
【基金】：新加坡著名华商连瀛洲先生设立的连氏基金项目新加坡南洋理工大学南洋公共管理研究生院和上海交通大学国际与公共事务学院联合进行的2011连氏中国城市服务型政府调查项目
【分类号】：D630

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