基于J2EE的基层税务部门绩效评估系统的研究与实现

发布时间：2018-12-05 19:31

【摘要】：世界各国在二十世纪与七十年代的时候进行新公共管理的热潮,也就是在那个时候,世界各国随着新公共管理的带动,开始进行政府的改革。在进行政府的改革运动中,提高各政府部门的工作效率受到当时的高度关注。对政府部门进行绩效评估则是当时盛行的新公共管理对公共部门进行绩效改进的重要手段,也是当时推行的服务型政府重点工作之一。绩效评估能够帮助组织达到目标,对组织员工进行绩效的考评还能够改善组织机构内部的管理水平,而且对组织人力资源的完善管理提高莫大的帮助,由此政府部门的绩效评估受到世界各国政府部门的高度重视,是当时进行行政管理的重要内容。绩效考核的考核指标体系的建立时进绩效评估的关键,进行绩效管理也是当时政府部门进行改革的方向。而政府部门的税收机构进行绩效评估也是政府部门关注的重点内容。本文首先分析选题的背景,介绍了税收部门绩效考评的国内外现状,确定本文的主要研究内容,研究目标及研究的意义,采用的系统具体技术开发路线,而后又具体的分析层次分析法、“3E”评价法、关键绩效指标评价法等绩效评估的方法优缺点,在明确考核对象的基础上,选择合适的绩效评估方法构建基层税收机构的评价体系,建立税收评估系统,改善税收机构的管理水平。本文在进行大量的文献研究和实证考察的基础上,对开发系统进行需求分析,并用简单易懂的语言与用户进行深入的沟通,明确用户的需求,建立需求分析文档,而后选择合适绩效评估的方法,建立绩效评估的指标体系,选择利用统一建模语言UML对系统进行具体分析,利用J2EE开发平台,选择B/S的系统体系结构,SQL Server2000作为系统的支撑数据库,进行基层税收机构的绩效评估系统的开发和设计,最后对开发的评估系统进行功能及非功能的详细测试,系统达标后投入运行。本文对于基层税收机构绩效评估设计的绩效评估指标进行量化,而且设计简单,具有普遍的适用性。本文希望通过税收部门绩效评估系统的建立能够改善税收部门的管理水平,提高税收部门工作的绩效水平,解决当前税收部门管理存在的问题。
[Abstract]:The upsurge of new public management was carried out in the world in the 20th century and the seventies. At that time, with the drive of the new public management, the countries of the world began to carry out the reform of the government. In the government reform movement, improving the efficiency of government departments was highly concerned at that time. Performance evaluation of government departments is the prevailing new public management to improve the performance of the public sector is an important means, but also the implementation of service-oriented government at that time one of the key work. Performance evaluation can help the organization to achieve the goals, the performance of the organization staff evaluation can also improve the management level within the organization, but also to improve the organization's human resources management to improve the great help. As a result, the performance evaluation of government departments was highly valued by government departments all over the world, which was an important content of administrative management at that time. The establishment of performance appraisal index system is the key to performance evaluation, and performance management is also the direction of government reform at that time. The performance evaluation of the tax authorities of government departments is also the focus of government attention. This paper first analyzes the background of the selected topic, introduces the domestic and foreign status of tax department performance evaluation, determines the main research content, research objectives and significance of the research, the system specific technology development route. Then, the advantages and disadvantages of analytic hierarchy process (AHP), "3e" evaluation method, key performance index evaluation method and so on are analyzed. Select the appropriate performance evaluation method to construct the evaluation system of the grass-roots tax institutions, establish the tax evaluation system, and improve the management level of the tax institutions. On the basis of a large number of literature studies and empirical investigations, this paper analyzes the requirements of the development system, communicates with users in a simple and understandable language, clarifies the needs of users, and establishes a demand analysis document. Then select the appropriate performance evaluation method, establish the performance evaluation index system, choose to use the unified modeling language UML to analyze the system, use the J2EE development platform, choose the system architecture of B / S. As the supporting database of the system, SQL Server2000 develops and designs the performance evaluation system of the grass-roots tax institutions. Finally, the function and non-function of the developed evaluation system are tested in detail, and the system is put into operation after reaching the standard. This paper quantifies the performance evaluation index of grass-roots tax institutions, and the design is simple and has universal applicability. This paper hopes that the establishment of the tax department performance evaluation system can improve the management level of the tax department, improve the performance level of the tax department work, and solve the problems existing in the current tax department management.
【学位授予单位】：电子科技大学
【学位级别】：硕士
【学位授予年份】：2014
【分类号】：TP311.52

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