海事系统公共服务能力建设研究

发布时间：2019-04-30 08:33

【摘要】：公共服务能力建设是政府部门提升工作效能、服务经济社会发展、促进自身管理提升的重要举措。我国海事系统承担着国家水上交通安全监督管理、防止船舶污染、船舶检验、航海保障、口岸查验、船员权益保障等方面的职责,是社会公共安全和公共服务的承担者之一。有效提升海事系统公共服务能力,对于深化海事机制创新、提高海事管理效能、构建服务型海事以及树立海事良好的对外形象均具有积极而重要的作用。本文第一章介绍了研究背景和研究意义,对于国内外研究现状进行了综合分析,并阐述了本文的研究目的和研究方法。本文第二章介绍了相关概念与理论,以公共管理和公共服务的相关理论为指导,结合海事工作实际,对海事系统公共服务能力的外延、内涵进行了分析,初步界定了海事系统公共服务能力包含了通航环境维护能力、海洋环境保护能力、船员权益保障能力、应急事件处置能力、经济社会发展服务能力。本文第三章分析了海事系统公共服务能力建设存在的问题和原因。虽然海事系统长期以来对公共服务能力进行了探索,但不论在主观和客观上都存在着一定的局限性,主要表现在所坚持的社会导向不明显,公共服务理念未到位,公共服务机制不完善,硬实力建设有差距,软实力建设有待改进。究其成因,主要是服务型海事建设时间滞后、理念认识不到位、服务对象认识混乱、职能转型认识不到位、对如何构建服务型海事没有系统性的规划,并受到海事系统机构改革以及事权与财权、立法权不一致等方面的影响。本文第四章借鉴了国内外政府部门以及海事部门有关公共服务能力建设的实践,认为开展海事公共服务能力建设,需要强化六个内容,即强化海事公共服务理念、创新海事公共服务方式、强化海事公共服务监督机制、健全海事内部服务程序、拓展海事公共服务事权范围。本文第五章对海事系统公共服务能力建设提出了对策建议,即对海事公共服务能力建设做系统规划、坚持海事公共服务社会导向、树立公共服务理念、强化公共服务职能、完善公共服务机制、加强海事公共服务硬实力建设、加强海事公共服务软实力建设等,为服务型海事建设提供参考。服务型海事建设的进程正处于实践阶段,各地各级海事部门在实际工作中就如何提高海事公共服务能力各有不同的做法。在当前构建服务型海事和海事系统迈进公务员队伍的大背景下,推进海事公共服务能力建设将是一个系统、持续深化的过程。因此,从这个意义上讲,本文就海事公共服务能力建设的对策和建议仅是一次有益尝试,起着抛砖引玉的作用。相信在各地各级海事部门的共同努力下,海事公共服务能力建设一定会取得更好的成效,并最终整体性地提升海事公共服务质量和公共服务水平。
[Abstract]:Capacity-building of public service is an important measure for government departments to improve their work efficiency, serve economic and social development, and promote their own management. China's maritime system is one of the bearers of social public safety and public service, which is responsible for the supervision and management of national water traffic safety, the prevention of ship pollution, ship inspection, navigation protection, port inspection, and the protection of crew rights and interests, and is one of the bearers of social public safety and public services. Improving the public service ability of maritime system effectively plays an active and important role in deepening the innovation of maritime mechanism, improving the efficiency of maritime administration, constructing the service-oriented maritime affairs and establishing the good external image of maritime affairs. In the first chapter, the background and significance of the research are introduced, the current research situation at home and abroad is comprehensively analyzed, and the purpose and method of the research are expounded. The second chapter introduces the related concepts and theories, and analyzes the extension and connotation of the public service capability of the maritime system under the guidance of the relevant theories of public administration and public service, combined with the practice of maritime work, and analyzes the extension and connotation of the public service capability of the maritime system. The public service capability of maritime system is defined preliminarily, which includes navigation environment maintenance ability, marine environment protection ability, crew rights and interests protection ability, emergency event disposal ability and economic and social development service capability. The third chapter analyzes the problems and reasons of the public service capacity construction of maritime system. Although the maritime system has been exploring the public service capability for a long time, there are some limitations in both subjective and objective aspects, mainly in that the social orientation is not obvious, and the concept of public service is not in place. The public service mechanism is not perfect, there is a gap in the construction of hard power, and the construction of soft power needs to be improved. The main causes are the lag in the construction time of the service-oriented maritime affairs, the lack of understanding of the concept, the confusion of the understanding of the service objects, the lack of understanding of the transformation of the functions, and the lack of systematic planning on how to construct the service-oriented maritime affairs. It is influenced by the reform of maritime system and the inconsistencies between the power of affairs and the power of property and the legislative power. The fourth chapter of this paper draws lessons from the practice of public service capacity construction of domestic and foreign government departments and maritime departments, and points out that the construction of maritime public service capacity needs to be strengthened in six aspects, that is, to strengthen the concept of maritime public service. Innovate the maritime public service mode, strengthen the maritime public service supervision mechanism, perfect the maritime internal service procedure, expand the maritime public service power scope. In the fifth chapter, the author puts forward some countermeasures and suggestions on the construction of the public service capacity of the maritime system, that is, to plan the capacity construction of the maritime public service, to adhere to the social orientation of the maritime public service, to establish the concept of public service and to strengthen the public service function. Improve the public service mechanism, strengthen the maritime public service hard power construction, strengthen the maritime public service soft power construction and so on, provide the reference for the service type maritime affairs construction. The process of service-oriented maritime construction is in the practical stage. The maritime departments at all levels have different practices on how to improve the capacity of maritime public service in the practical work. Under the background of building a service-oriented maritime and maritime system into the civil service, it will be a systematic and continuous deepening process to promote the capacity-building of maritime public service. Therefore, in this sense, the countermeasures and suggestions on the capacity-building of maritime public service are only a beneficial attempt and play an important role. It is believed that with the joint efforts of maritime departments at all levels, the capacity-building of maritime public service will achieve better results, and ultimately improve the quality and level of public service of maritime affairs as a whole.
【学位授予单位】：大连海事大学
【学位级别】：硕士
【学位授予年份】：2013
【分类号】：E255

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