酒店员工薪酬体系的设计

发布时间：2018-01-23 17:41

本文关键词： 酒店薪酬体系薪酬设计　出处：《山东财经大学》2012年硕士论文　论文类型：学位论文

【摘要】：随着21世纪市场经济的飞速发展，企业之间的竞争愈发激烈，企业只有拥有优秀的人力资源才能在激烈的竞争中立于不败之地。然而优秀人力资源的获得需要科学的人力资源管理，，因此企业在追求效益最大化的同时，应当以人为本，以此来防止优秀员工的流失。众所周知，薪酬管理是人力资源管理中的核心内容，合理有效的薪酬管理可以有效激发员工的工作热情、吸引和保留优秀人才，从而保证企业目标的实现，促进企业的发展。但是现代企业薪酬管理仍然存在诸多问题，是现代企业人力资源管理的薄弱环节。大部分企业依然沿用传统的薪酬管理制度，薪酬体系结构不合理、薪酬激励性不足等问题严重制约了企业的发展。薪酬体系设计是建立有效的薪酬管理制度的必要前提和重要组成部分，因此设计一个科学合理的薪酬体系对现代企业的发展具有重要的指导意义和现实意义。本文以XW酒店为研究对象，运用人力资本理论、薪酬激励理论，采用案例分析法、访谈法和问卷调查法，通过对XW酒店员工的薪酬体系进行调查研究和实证分析，发现该酒店薪酬体系存在的问题及原因，在XW酒店原有的薪酬体系基础上结合内部环境和外部环境的影响因素，对XW酒店薪酬体系进行全面优化并且提出了该酒店薪酬体系优化设计的具体方案。本文的主要内容分为五章。第一章是本文的绪论，介绍了论文选题的背景和意义、论文主要研究方法和思路、论文的主要内容和创新之处并对国内外相关参考文献做了归类整理。第二章概述了薪酬体系的相关理论，包括薪酬和薪酬管理的概念；薪酬体系设计的概念和构成要素；几种典型的薪酬模式；薪酬体系设计的基础理论、薪酬管理的影响因素。第三章在了解XW酒店现有薪酬体系资料的基础上，运用访谈法、问卷调查法（薪酬满意度调查）全面掌握XW酒店的薪酬体系现状，并在此基础上对XW酒店薪酬体系的现状进行实证分析（信度、效度检验），从而归纳和总结出XW酒店薪酬体系中存在的问题，并找出问题存在的原因。第四章是本文的重点章节，根据薪酬体系优化设计的目的、原则和流程，并结合该酒店的战略目标对本酒店的薪酬体系进行具体的设计，包括：工作岗位分析与评价、薪酬调查、薪酬结构和水平的确定等步骤。在此基础上提出了XW酒店薪酬体系优化的具体方案，该酒店新的薪酬体系要素包括四个部分：基本工资、奖金、绩效工资和福利，并且明确提出各薪酬要素的结构和水平。第五章提出了XW酒店薪酬体系设计的保障措施，以此来保障此次薪酬体系设计的顺利进行。本文涉及薪酬体系设计的全过程，采用理论与实证分析相结合的科学方法，希望通过个案分析，对国内其他酒店薪酬体系的建设和管理提供一定的参考和借鉴作用。
[Abstract]:With the rapid development of market economy in 21th century, the competition between enterprises is becoming more and more fierce. Enterprises only have excellent human resources can be in an invincible position in the fierce competition. However, the acquisition of excellent human resources needs scientific human resources management, so enterprises are pursuing the maximum benefit at the same time. People-oriented should be the basis to prevent the loss of outstanding staff. As we all know, salary management is the core content of human resources management, reasonable and effective compensation management can effectively stimulate the enthusiasm of the staff, attract and retain outstanding talents, thus ensuring the realization of enterprise objectives. Promote the development of enterprises. But there are still many problems in modern enterprise compensation management, which is the weak link of modern enterprise human resource management. Most enterprises still follow the traditional salary management system. The unreasonable structure of salary system and insufficient incentive of compensation seriously restrict the development of enterprises. The design of compensation system is the necessary prerequisite and important component of establishing effective salary management system. Therefore, the design of a scientific and reasonable salary system has important guiding and practical significance for the development of modern enterprises. In this paper, XW hotel as the research object, using human capital theory, salary incentive theory, the use of case analysis, interviews and questionnaires. Through the investigation and empirical analysis of the salary system of XW hotel staff, we find the problems and reasons of the hotel compensation system. On the basis of the original salary system of XW hotel, the paper optimizes the compensation system of XW hotel and puts forward the concrete scheme of the optimal design of the compensation system. The main content of this paper is divided into five chapters. The first chapter is the introduction of this paper, introduced the background and significance of the topic, the main research methods and ideas. The main contents and innovations of the paper and the related references at home and abroad have been classified. Chapter two summarizes the relevant theories of compensation system, including the concept of compensation and salary management; The concept and elements of salary system design; Several typical salary models; Based on the basic theory of salary system design and the influencing factors of salary management, the third chapter uses interview method on the basis of understanding the existing compensation system information of XW Hotel. Questionnaire survey (salary satisfaction survey) master the status of XW hotel compensation system, and on the basis of XW hotel compensation system status of empirical analysis (reliability, validity test). In order to sum up and summarize the problems in XW hotel compensation system, and find out the reasons for the problems. Chapter 4th is the key chapter of this paper, according to the purpose, principle and process of the optimal design of the compensation system. And combined with the hotel's strategic objectives of the hotel pay system specific design, including: job analysis and evaluation, compensation survey. On the basis of this, the paper puts forward the concrete plan of optimizing the compensation system of XW Hotel. The elements of the new salary system of XW Hotel include four parts: basic salary and bonus. Performance pay and benefits, and clearly put forward the structure and level of the various pay elements. Chapter 5th proposed the XW hotel compensation system design safeguards, in order to ensure the smooth implementation of the compensation system design. This paper involves the whole process of compensation system design, using the theory and empirical analysis of the combination of scientific methods, hoping to pass the case study. Other domestic hotel compensation system construction and management to provide certain reference and reference.
【学位授予单位】：山东财经大学
【学位级别】：硕士
【学位授予年份】：2012
【分类号】：F272.92;F719

【引证文献】