星级酒店收益管理系统应用研究

发布时间：2018-03-20 12:08

本文选题：酒店管理　切入点：收益管理　出处：《西北工业大学》2004年硕士论文　论文类型：学位论文

【摘要】：随着计算机技术的飞速发展,越来越多的星级酒店开始使用酒店管理信息系统来进行酒店的经营管理,但由于管理实践经验和管理水平的不同,国内开发的酒店管理信息系统与国外先进的酒店管理信息系统相比,仍有需要改进的地方, 比如国内开发的酒店管理信息系统中普遍缺少收益管理子系统。加上该子系统后,就可通过合理地控制房价及优化客房存货的分配来最大限度地为酒店赢得收入,就能为酒店带来更高的效益和利润。本文对此进行了研究,其主要工作如下: (1) 对酒店管理信息系统的总体设计进行了分析:从酒店管理的信息处理要求出发,明确了酒店管理信息系统的设计目标,提出了酒店管理信息系统应具有的功能以及设计原则。 (2) 对酒店收益管理子系统进行了较为全面深入的研究:阐释了酒店收益管理的概念,提出了酒店实施收益管理必须要考虑的基本因素:提出了以酒店收益率作为收益管理系统的评价指标。 (3) 对酒店管理信息系统的技术方案进行了研究:例如系统的设施配置方式、通信网络、软件平台包括服务器操作系统、工作站操作系统、数据库系统等, 并应用网络安全分层理论,对C/S结构中的系统安全进行了研究。 (4) 从C/S结构的局限性出发,提出了酒店管理信息系统的发展方向是基于WEB技术的B/S模式,以及结合B/S跨平台优势和C/S强大企业级业务处理能力的B/S与C/S的混合模式;依据收益管理系统在国外的应用效果,结合我国酒店业目前的情况,提出收益管理系统在我国有广阔的应用前景。
[Abstract]:With the rapid development of computer technology, more and more star hotels begin to use hotel management information department. But due to the difference of management experience and management level, domestic development. Compared with the advanced hotel management information system in foreign countries, the hotel management information system still needs to be improved. For example, there is a general lack of revenue management subsystem in the hotel management information system developed in China. By controlling the room price reasonably and optimizing the allocation of guest room inventory, we can win the hotel the maximum revenue. The main work of this paper is as follows:. 1) analyze the overall design of hotel management information system: from the hotel management information processing. Based on the requirements, the design goal of hotel management information system is defined, and the hotel management information system is put forward. Some functions and design principles. 2) A comprehensive and in-depth study of the hotel revenue management subsystem is made: the hotel revenue is explained. The concept of management and the basic factors that must be considered in the implementation of revenue management are put forward. Profit rate is the evaluation index of income management system. The technical scheme of hotel management information system (MIS) is studied, for example, the facility configuration side of the system. Communication network, software platform including server operating system, workstation operating system, database system, etc. The system security in C / S structure is studied by using the theory of network security stratification. 4) based on the limitation of C / S structure, the author points out that the development direction of hotel management information system is based on. The B / S model of WEB technology and the combination of B / S cross-platform advantages and C / S strong enterprise-level business processing capabilities. The mixed mode of B / S and C / S of force; based on the application effect of income management system in foreign countries, combining with wine in China. In the present situation of the store industry, it is put forward that the income management system has a broad application prospect in our country.
【学位授予单位】：西北工业大学
【学位级别】：硕士
【学位授予年份】：2004
【分类号】：TP311.52

【引证文献】