工程造价咨询企业开展PPP项目咨询业务流程再造研究

发布时间：2018-01-31 06:43

  本文关键词： 业务流程再造 工程造价咨询企业 PPP项目咨询 全生命周期　出处：《天津理工大学》2017年硕士论文　论文类型：学位论文

【摘要】：政府和社会资本合作(PPP)模式在我国公用事业供给和基础设施建设领域的应用方兴未艾。但实践中发现PPP项目咨询需求模糊、咨询成果模板化倾向突显、项目造价管理方法难觅等现实问题,影响了PPP项目目标达成及其绩效表现。围绕上述问题,本研究以业务流程再造理论为基础,探讨工程造价咨询企业参与PPP项目咨询的可行性及实现路径问题。本研究的主要结论及研究过程、方法如下:(1)我国的PPP项目需要与之特点相匹配的咨询服务。本研究基于交易成本理论并通过文献研究及质性材料分析,认识到需要为现阶段我国采用PPP模式推进的公用事业或基础设施建设项目提供与之相匹配的咨询服务。(2)工程造价咨询企业应为PPP项目提供全生命周期咨询服务。本研究通过对我国45个县市及地区、87位受访者的半结构化实地访谈,发现我国现阶段的PPP项目需要的是以工程造价管理为核心的全生命周期咨询服务。基于PEST、SWOT、诺兰·诺顿模型分析,可知我国工程造价咨询企业调整企业战略以开展PPP项目全生命周期咨询服务的环境已成熟、必要性已突显、可行性已具备。(3)构建了工程造价咨询企业面向PPP项目的全生命周期咨询业务流程。本研究基于业务流程再造理论并通过项目管理的视角,从模块化服务的观点出发通过与传统的全过程造价咨询业务对比分析以获得全生命周期咨询服务的新增流程;进而从ESIA模型所强调的业务流程价值增值的角度出发,在传统的全过程造价咨询业务流程基础上执行流程再造,得到PPP项目全生命周期咨询服务业务流程。(4)构建了新业务流程的支撑环境。在得到了全新业务流程后本研究进一步给出了业务流程支撑环境的构建路径和方法,并具象为业务流程的两个“使能器”——基于新业务的流程执行小组、基于BIM技术的PPP项目全生命周期信息系统。上述研究包含了两方面的创新:其一是基于交易成本理论并通过质性材料分析的方式明确了我国PPP项目对咨询服务的需求,突显了咨询服务业在工程项目中提供信息救济、控制交易成本的重要作用;其二是给出了适配于我国工程造价咨询企业的PPP项目全生命周期咨询业务流程及其支撑环境,在填补我国工程咨询行业业务空白的同时为工程造价咨询企业响应供给侧结构性改革号召做出贡献。通过本研究,以期能够有效支持我国工程造价咨询企业开展具体业务实操、促进我国优质PPP项目的实际落地实施。
[Abstract]:The application of government and social capital cooperation in the field of public utility supply and infrastructure construction is in the ascendant in China, but in practice, it is found that the consulting demand of PPP project is vague. The tendency of formalization of consulting results highlights that the project cost management methods are difficult to find and affect the achievement of PPP project objectives and their performance performance. Around the above issues, this study is based on the theory of business process reengineering (BPR). This paper discusses the feasibility and realization path of engineering cost consulting enterprises participating in PPP project consultation. The main conclusions and research process of this study. Methods the PPP project in China needs consulting services matching its characteristics. This study is based on the transaction cost theory and through literature research and qualitative material analysis. Recognizing the need to provide corresponding consulting services for public utilities or infrastructure construction projects promoted by the PPP model in China at this stage). The project cost consulting enterprise should provide the whole life cycle consulting service for the PPP project. The semi-structured field interviews of 87 interviewees found that the current PPP project in our country needs the whole life cycle consulting service with the project cost management as the core, based on PEST-SWOT. Norland Norton model analysis, we know that the project cost consulting enterprises in China adjust the enterprise strategy to carry out the PPP project life cycle consulting service environment is mature, the necessity has been highlighted. The feasibility has already possessed. 3) the whole life cycle consulting business process of engineering cost consulting enterprise facing PPP project has been constructed. This study is based on the theory of business process reengineering and through the perspective of project management. From the point of view of modular service, the new process of whole life cycle consulting service can be obtained by comparing and analyzing the whole process cost consulting business. Then from the point of view of the value increment of the business process emphasized by the ESIA model, process reengineering is carried out on the basis of the traditional whole process cost consultation business process. Get the PPP project lifecycle consulting service business process. The new business process supporting environment is constructed. After getting the new business process, the paper further gives the construction path and method of the business process support environment. It is represented by two "enablers" of the business process-the process execution team based on the new business. The whole life cycle information system of PPP project based on BIM technology. The first is based on the transaction cost theory and qualitative material analysis to clarify the demand for consulting services in China's PPP project. It highlights the important role of consulting service industry in providing information relief and controlling transaction costs in engineering projects. The second is to provide the PPP project life cycle consulting business process and its supporting environment suitable for the project cost consulting enterprises in China. At the same time, it contributes to the supply-side structural reform of engineering cost consulting enterprises in response to the call of supply-side structural reform. In order to effectively support our country's engineering cost consulting enterprises to carry out specific business operations, to promote the implementation of quality PPP projects.
【学位授予单位】：天津理工大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：F282
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本文编号：1478495