基于平衡计分卡的SF制造公司绩效管理研究

发布时间：2018-03-05 10:46

本文选题：平衡计分卡　切入点：绩效管理　出处：《沈阳工业大学》2017年硕士论文　论文类型：学位论文

【摘要】：当今世界科技的发展越来越迅速,导致了市场竞争愈演愈烈,企业渐渐发现其现行的绩效管理方式已经不能达到高科技社会经济大背景下的要求,这也就需要一种能够多方面、综合的来评价一个公司绩效的全新绩效管理方法。在这样的大环境背景之下出现了新型的绩效管理方式—基于平衡计分卡的绩效管理,它是通过四个维度中各个指标之间的相互制衡、相互联接的关系来全盘衡量企业的战略目标,从而实现企业战略目标。本文是以平衡计分卡理论为依托,然后再结合SF制造公司现在实际存在的一些问题,运用平衡计分卡的理论对SF公司的绩效管理系统进行改善,并将战略目标层层分解至员工层面,最后形成一套为SF公司量身定制的基于平衡计分卡的绩效管理方案。本文以SF制造公司为例,以平衡计分卡理论为依托,并结合制造业的行业情况和SF公司的战略架构,描绘出其战略地图。然后将战略目标从四个维度来分解,解析其影响绩效的主要因素和它们之间的逻辑关联,进而确定SF公司的绩效管理新指标并设计适当的绩效评价方式,再应用层次分析法赋予指标合理的权重,并确定基于公司、部门、员工三个层面的绩效管理方案和绩效结果回馈方案。最后在SF公司中试运行该绩效管理系统,保证其测评结果能使SF制造公司的绩效得到改善与提高。本文同时还讨论了基于平衡计分卡的绩效管理系统在SF公司员工层面实际运行的结果及绩效结果的奖励与惩罚的具体方案,确定将绩效考核的结果应用到职务晋升、薪酬分配、个人绩效水平改进等方面,从而确保SF制造公司的绩效管理工作能够结合公司整体战略发展目标,提高公司员工工作的积极性和主动性。与此同时,为了保障BSC系统的顺利运行,针对SF公司的绩效管理主张相对应的保障措施。此外,本文还阐述了将平衡计分卡的时间次序过程方案融合到SF制造公司中去,希望可以为其他的企业解决其自身的绩效管理问题提供有价值的参考建议。
[Abstract]:The development of the world science and technology more and more rapidly, leading to the market competition intensified, enterprises gradually found that the current performance management has been unable to achieve high-tech social economy under the background of the requirements, which also requires a multifaceted, comprehensive new performance management methods to evaluate a company's performance under the environment. This background emerged - performance management model of performance management based on Balanced Scorecard, it is through the checks and balances between the various indicators of four dimensions of the strategic target connected to measure the overall relationship between enterprises, in order to achieve the strategic goal of the enterprise. This paper is based on the Balanced Scorecard theory as the basis, then with some of the problems of SF manufacturing company exists now, using the Balanced Scorecard theory of SF company's performance management system improvement, and strategic target layer Decomposition to the staff level, and finally formed a tailored for SF company performance management scheme based on the balanced scorecard. This paper takes the SF manufacturing company as an example, relying on the Balanced Scorecard theory, combined with the strategic framework of manufacturing industry and SF company, describe its strategic map. Then the strategic objectives to break down from four dimensions, logic relationship among the main factors affecting the performance and the analysis of them, and then determine the new index of performance management of SF company and design appropriate performance evaluation methods, then apply the AHP to give reasonable index weight, and determined based on the company, Department, performance management and performance results of the three a level of employee feedback scheme. Finally, in the SF company in the trial run of the performance management system, ensure the evaluation results can make the SF manufacturing company performance improvement. This paper also discussed The specific plan for the punishment and reward SF employees the level of practical results and performance results based on the Balanced Scorecard performance management system, to determine the application of performance appraisal results to the promotion, salary distribution, personal performance improvement, so as to ensure the SF manufacturing company performance management can be combined with the company's overall the strategic development goals, improve the enthusiasm and initiative of employees work. At the same time, in order to guarantee the smooth operation of the BSC system, the safeguard measures of SF company's performance management advocates corresponding. In addition, this article also describes the time order scheme of the Balanced Scorecard into SF manufacturing company to hope for other enterprises to solve their own problems and provide valuable suggestions.

【学位授予单位】：沈阳工业大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：F272.92;F426.471

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