政民互动、公共价值与政府绩效改进——基于北上广政务微博的实证分析

发布时间：2018-03-18 12:05

本文选题：网络公共领域　切入点：政务微博　出处：《公共管理学报》2017年03期 　论文类型：期刊论文

【摘要】：政府绩效评估的核心目的是改进绩效。以公共价值为基础的政府绩效治理理论认为,公共价值是判定政府绩效是否达成的依据,也是政府绩效改进的逻辑起点。网络公共领域是政民互动的场所,也是网络时代公共价值偏好表达的现实场域,考察网络公共领域政府与公民的互动内容是识别公共价值,进而改进政府绩效的有效切入口。本文认为,公共价值是公民价值偏好和政府建构价值的交集。以北、上、广三个省级政务微博2015年36条热点微博中的540条热门评论内容为研究对象,本文运用内容分析法对公民评论所表达的价值偏好内容进行了编码,对编码结果进行了一致性分析;在此基础上,描述了公民价值偏好的分布和结构,并研究了网络公共领域的公共价值共识程度。研究结果显示,公民价值偏好具有明显的区位差异,且整体上呈离散分布,政府建构价值与公民价值偏好之间很难达成一致。基于上述研究结果,本文构建了基于公共价值的政府绩效改进模型,包括识别公民价值偏好、确定公共价值一致性和发展公共价值管理策略等部分。
[Abstract]:The core purpose of government performance evaluation is to improve performance. The theory of government performance governance based on public value holds that public value is the basis for judging whether government performance has been achieved or not. It is also the logical starting point for the improvement of government performance. The network public domain is the place where the government and the people interact, and it is also the real field of expressing the public value preference in the network age. And then improve the effective entrance of government performance. This paper argues that public value is the intersection of civic value preference and government construction value. In 2015, Weibo, three provincial government affairs, studied 540 items of popular comments of 36 hot topics. In this paper, the content analysis method was used to encode the content of value preference expressed by citizens' comments, and the results of coding were analyzed consistently. On this basis, the distribution and structure of civic value preference are described, and the degree of public value consensus in network public domain is studied. Based on the above research results, this paper constructs a government performance improvement model based on public value, including identifying citizen value preference. To determine the consistency of public value and the development of public value management strategy and other parts.
【作者单位】：兰州大学管理学院;兰州大学中国政府绩效管理研究中心;
【基金】：国家自然科学科学基金项目(71603108,71433005) 教育部人文社会科学基金青年项目(16YJC630128)
【分类号】：D63

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