基于平衡计分卡的某事业单位的绩效考核研究

发布时间：2018-03-29 22:14

本文选题：A事业单位　切入点：绩效考核　出处：《北京交通大学》2017年硕士论文

【摘要】：某互联网事业单位(下称A事业单位)是一只高层次的人才队伍,研究如何能够将全单位人员工作积极性调动并建立一套科学规范的绩效考核体系非常必要。目前A事业单位在绩效考核层面上存在着缺陷,还没有充分发挥A事业单位员工自身的优势和潜能,因此,绩效考核再设计对A事业单位显得十分必要。本文首先从绩效考核的相关概念以及理论基础入手,对绩效考核、平衡计分卡进行概述,为本文的探讨分析提供了基础。其次,对A事业单位目前情况进行了介绍,对现在的员工绩效考核方式进行了说明,通过问卷调查了解员工对于目前的整体绩效考核的困惑,分析当前的绩效考核存在的主要问题。再次,借鉴平衡计分卡的理论对A事业单位进行绩效考核再设计,通过财务、客户、内部流程、学习与成长等维度,设计每项绩效考核内容和指标,并量化明确各项绩效考核指标的权重,以此来提升其考核的精准性。最后,对A事业单位员工绩效考核的制度保障、激励,员工沟通与辅导提出相关保障措施。本文将平衡计分卡与A事业单位实际情况相结合,为进一步探索事业单位绩效考核,切实解决其发展中遇到的问题提供了参考,丰富了事业单位人力资源绩效考核手段,有利于促进事业单位整体绩效考核水平的提高。
[Abstract]:A certain Internet institution (hereinafter referred to as "A institution") is a high-level talent team, It is necessary to study how to arouse the enthusiasm of the staff and establish a set of scientific and standardized performance appraisal system. It is necessary to redesign the performance appraisal for A institution. Firstly, this paper starts with the related concepts and theoretical basis of performance appraisal, and analyzes the performance appraisal. The balanced scorecard provides the basis for the discussion and analysis of this paper. Secondly, the current situation of A institution is introduced, and the current performance appraisal method of employees is explained. Through the questionnaire survey to understand the confusion of employees for the current overall performance appraisal, analyze the main problems existing in the current performance appraisal. Thirdly, draw lessons from the theory of balanced scorecard to redesign the performance appraisal of A institutions, through the financial, Customers, internal processes, learning and growth dimensions, design each performance appraisal content and indicators, and quantify the weight of each performance appraisal index to enhance the accuracy of its evaluation. In order to further explore the performance appraisal of A institution, this paper puts forward the relevant safeguard measures for the system guarantee, incentive, communication and guidance of the employee performance appraisal of the A institution. This paper combines the balanced scorecard with the actual situation of the A institution, in order to further explore the performance appraisal of the institution, It provides a reference to solve the problems encountered in its development, enriches the means of performance evaluation of human resources in institutions, and is conducive to the improvement of the overall performance appraisal level of institutions.
【学位授予单位】：北京交通大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：D630.3

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