变革型领导、知识获取和政府服务创新的关系研究

发布时间：2018-04-01 01:24

本文选题：变革型领导　切入点：显性知识获取　出处：《中国科学技术大学》2017年硕士论文

【摘要】：随着政府面临的社会事务和外界环境愈加复杂,同时,学习型政府和服务型政府的构建对政府创新提出了更高期望,政府必须通过持续的服务创新来及时回应。政府部门不断提高部门服务创新程度,不仅仅有利于部门运作高效流畅,同时对整个区域的综合发展产生重要影响。在中国情境下,政府部门实行首长负责制,部门领导在政策制定和执行中起到了不可忽视的作用,同时,领导者因素在政府部门服务创新中的影响也需要进行深入探讨。自上世纪90年代以来,中国掀起了政府创新的热潮,各级政府都倾向于开展各类创新实践。政府创新水平成为了政府干部升迁任用的重要标准之一,导致了各级政府部门领导倾向于进行政府部门创新。本研究的主要研究问题就是变革型领导和政府部门服务创新之间的关系研究。先前关于领导力和组织绩效的关系研究主要集中在企业层面,在公共管理探讨中虽然也有涉及,但是缺乏学术界的足够重视。对于政府部门的服务创新则缺乏细致的分类和讨论,政府部门领导在做出不同创新选择也受到多因素的影响。本研究相对于以往研究来说,具有两点创新:第一,本研究对变革型领导和知识获取进行分类,分别分为探索式/利用式服务创新和隐性/显性知识获取,从而探究"变革型领导—政府部门服务创新"的两条不同实现机制,较以往研究来说本研究更加具体和翔实。在一定程度上,充实了领导力和政府创新关系的相关理论;第二,本研究不仅仅探讨变革型领导这一整体概念,而是探讨变革型领导四个二级维度和政府部门服务创新选择的关系,主要因为变革型领导四个维度在内涵上有很大的不同。本研究通过对相关文献和理论的具体分析,以及先前笔者参加的相关案例调研基础,经过对相关理论的整合和归纳,从而提出了本研究的假设,并运用实证研究方法来验证提出的假设,从而来探究变革型领导对政府部门服务创新提升的影响机制的问题,分析政府部门服务创新实现的具体路径。文章按照"问题提出—理论回顾—提出假设—实证研究—结论和讨论"的逻辑思路依次展开。本研究在分析结果的基础上,提出了实现和优化政府部门服务创新的四条公共管理启示,并对本研究的缺陷和未来研究方向进行论述和展望。
[Abstract]:With the increasing complexity of social affairs and external environment, the construction of learning government and service-oriented government puts forward higher expectations for government innovation, and the government must respond timely through continuous service innovation.The continuous improvement of the degree of departmental service innovation by the government is not only conducive to efficient and smooth operation of the department, but also has an important impact on the comprehensive development of the whole region.In the situation of China, the system of head responsibility is carried out in the government departments, and the department leaders play an important role in the policy formulation and implementation. At the same time, the influence of the leadership factors in the service innovation of the government departments also needs to be deeply discussed.Since the 1990s, China has set off an upsurge of government innovation, and governments at all levels tend to carry out all kinds of innovation practices.The level of government innovation has become one of the important criteria for the promotion and appointment of government cadres, which leads to the tendency of the leaders of government departments at all levels to innovate in government departments.The main problem of this study is the relationship between transformational leadership and government service innovation.The previous studies on the relationship between leadership and organizational performance are mainly focused on the enterprise level, although they are also involved in the discussion of public management, but lack of academic attention.The service innovation of government departments is lack of detailed classification and discussion, and the leaders of government departments are influenced by many factors in making different innovation choices.Compared with previous studies, this study has two innovations: first, this study classifies transformational leadership and knowledge acquisition into exploratory / utilitarian service innovation and tacit / explicit knowledge acquisition.Therefore, to explore the two different mechanisms of "transformational leader-government service innovation", this study is more specific and detailed than previous studies.To some extent, it enriches the relevant theories of the relationship between leadership and government innovation. Secondly, this study not only discusses the overall concept of transformational leadership.The relationship between the four secondary dimensions of transformational leadership and the choice of government service innovation is discussed, mainly because the four dimensions of transformational leadership are very different in connotation.Through the specific analysis of the relevant literature and theory, as well as the research basis of the relevant cases that the author participated in, through the integration and induction of the relevant theories, the thesis puts forward the hypothesis of this study.The empirical research method is used to verify the hypothesis, so as to explore the impact mechanism of transformational leadership on the promotion of government service innovation, and to analyze the specific path to the realization of government service innovation.According to the logical thinking of "question-theory review-hypothesis-demonstration research-conclusion and discussion", the paper unfolds in turn.On the basis of the analysis results, this paper puts forward four public management inspirations to realize and optimize the service innovation of government departments, and discusses and prospects the defects and future research directions of this study.
【学位授予单位】：中国科学技术大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：D630;F272.91

【相似文献】