H保险公司基层单位员工绩效考核优化设计

发布时间：2018-04-08 22:00

本文选题：保险公司　切入点：绩效管理　出处：《山东大学》2017年硕士论文

【摘要】：自上世纪九十年代美国友邦保险进入中国,伴随中国人民保险公司的分业经营,平安保险的成立并发展壮大,百家保险公司注册成立,中国保险业的发展迅速。随着国际化市场竞争日趋激烈,主要国内和小型保险公司在发展过程中面临严峻的挑战。党的十六届三中全会,提出了科学发展观,即:坚持以人为本,建立全面、协调、可持续发展观的总基调,许多国内企业提高了以人为本的重要性管理,而绩效管理是企业管理的一个重要组成部分,也越来越受到企业的关注,并将努力做企业绩效管理作为企业可持续发展的目标。党的十八大以来,保险业实现了历史性变革,各方面工作取得突破性进展。过去的五年,中国保险业发展迅速,全国保费收入年均增长16.8%,从2011年到2016年,五年时间由1.4万亿元增长到3.1万亿元。各偿付能力显著提高,不达标公司五年间由5家减少到3家,行业净资产大幅度提升,五年间由5566亿元增加到1.76万亿元。保险公司的业务发展,离不开销售队伍的发展,更离不开销售管理人员能力的提高。销售管理人员特别是保险公司基层单位管理人员的绩效管理,是保险业发展的基础,更是保险公司发展的一个重要部分。因此,本文选择了 "H保险公司基层单位人员绩效管理优化设计"这一论题,以日照市H保险公司基层单位人员为主要研究对象,首先到图书馆查阅了大量文献,到网上学习和研究绩效管理理论;其次,通过与H保险公司基层单位员工进行访谈以及填写调查问卷等,调研企业实际情况。通过访谈和问卷调查,掌握了H保险公司基层单位当前的绩效考核的现状,并就此展开分析,查找公司绩效管理存在的问题,根据绩效管理的流程,为H保险公司基层单位人员的绩效管理优化做出目标计划优化、绩效实施优化、绩效考核优化、绩效反馈优化和绩效运用优化实施方案,帮助H保险公司做好基层单位人才的日常绩效管理方面的工作,提升H保险公司的各项指标。经过本次写作,本文作者发现,基于保险公司基层单位人员的绩效管理优化设计,仅有少量论文和期刊涉猎到此主题,作者基于对绩效管理的研究,以H保险公司为例进行分析,对保险公司基层单位人员的绩效管理现状进行了研究,根据该公司的现状及市场需求,设计了基于H保险公司基层单位人员的绩效管理优化方案,在保险公司行业的基层单位人员绩效管理方面具有一定的突破性和创新性。
[Abstract]:Since American friendly Insurance entered China in the 1990s, with the separation of the people's Insurance Company of China, the establishment and development of Ping an Insurance, the registration of 100 insurance companies, the rapid development of the insurance industry in China.With the increasingly fierce competition in the international market, major domestic and small insurance companies are facing severe challenges in the process of development.The third Plenary session of the 16th CPC Central Committee put forward the scientific concept of development, that is, to adhere to the people-oriented, to establish a comprehensive, coordinated, sustainable development concept of the overall tone, many domestic enterprises to improve the importance of people-oriented management,The performance management is an important part of the enterprise management, and has been paid more and more attention by the enterprise, and will strive to do enterprise performance management as the goal of the sustainable development of the enterprise.Since the 18th National Congress of the Party, the insurance industry has achieved historic changes and various aspects of work have made breakthrough progress.China's insurance industry has grown rapidly in the past five years, with an average annual increase of 16.8 yuan, from 1.4 trillion yuan to 3.1 trillion yuan in the five years from 2011 to 2016.The solvency of the companies increased significantly, the number of substandard companies decreased from five to three in five years, and the net assets of the industry increased significantly, from 556.6 billion yuan to 1.76 trillion yuan in five years.The business development of insurance companies can not be separated from the development of sales team, but also from the improvement of sales management ability.The performance management of sales managers, especially the managers of insurance companies, is the foundation of the development of insurance industry and an important part of the development of insurance companies.Therefore, this paper chooses the topic of "optimal design of personnel performance management in grass-roots units of H insurance company", taking the basic unit personnel of H insurance company in Rizhao City as the main research object, first of all to consult a large number of documents in the library.To study and study the theory of performance management; secondly, through interviews with H insurance company grass-roots unit employees and fill out questionnaires, to investigate the actual situation of enterprises.Through interviews and questionnaires, this paper grasps the current situation of performance appraisal in H insurance company, and analyzes the problems in performance management, according to the process of performance management.Make the target plan optimization, performance implementation optimization, performance appraisal optimization, performance feedback optimization and performance application optimization implementation scheme for the performance management optimization of grass-roots units in H insurance company.Help H Insurance Company to do a good job in the daily performance management of grass-roots units, improve H insurance company indicators.After this writing, the author finds that only a small number of papers and periodicals dabble on this topic based on the optimal design of performance management in the grass-roots units of insurance companies, and the author based on the research on performance management.Taking H insurance company as an example, this paper studies the present situation of the performance management of the basic unit personnel of the insurance company. According to the present situation of the company and the market demand, the optimization scheme of the performance management of the basic unit personnel based on the H insurance company is designed.It has some breakthrough and innovation in the basic unit personnel performance management of insurance company industry.
【学位授予单位】：山东大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：F272.92;F842.31

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