TD公司基于ERP系统的绩效评价研究

发布时间：2018-04-12 23:20

本文选题：企业资源计划(ERP) + 绩效评价　；参考：《哈尔滨商业大学》2017年硕士论文

【摘要】：现如今,信息技术正迅猛发展,ERP系统作为信息技术的产物之一,在得到充分认可的前提下,被广泛的应用并且不断的发展起来。应用ERP系统可以帮助企业打开封闭的壁垒,这就与现如今信息经济时代所倡导的需求保持了同步,更顺应了激烈的市场竞争的需要。ERP系统把企业的资金流、物流和信息流整合成了一个具有高效率、一体化的有机整体,企业应用ERP系统已成为一种必然的趋势。因此,基于ERP系统的绩效评价是对企业应用ERP系统后的工作内容及工作效率进行测定,为的是从企业应用ERP系统的目的以及整体方向作为起点,进一步稽核出企业应用ERP系统在筹划管理以及运营方面带来的成效,本质是对ERP环境下的企业绩效进行综合性评价,进而判定应用ERP系统的必要性和实用性。由此可见,建立有效的的绩效评定指标体系与选取适用的评定模型,对促进企业整体业绩评价水平和效率都有着十分重要的意义。目前有很多企业绩效评价的方式,如德尔菲法、模糊综合评价法等,而在这诸多的评价方式中,以模糊综合评价法应用最为广泛,且具有一定的技术性和代表性。打破了一直以来仅依靠事后的定量指标进行评价的一些方法的束缚,十分注重对企业发挥作用的其他定性的指标采集,使得评价的结果更具全面性和实效性,是对基于ERP系统的企业绩效进行评价的一种十分有效的技术方法。在模糊综合评价法评价的基础上,又结合了德尔菲法,对TD公司的绩效评价研究做以下几个方面的工作,首先对ERP系统中需要应用的指标进行设置,建立了四个层次的指标体系。其次是在选择绩效指标的权数方面,采用德尔菲法确定权重,并在此基础上采用模糊综合评价法将所选取的指标通过运算计算出来。最后从计算出的模糊权数矩阵得出具有综合性的分析结论,辅以实际案例,通过本文所建立的综合性评价方法对此进行分析并作出评价,由推出的数据得出结论,给出相应的可行性的意见。
[Abstract]:Nowadays, information technology is developing rapidly. As one of the products of information technology, ERP system has been widely used and developed continuously under the premise of being fully recognized.The application of ERP system can help enterprises open closed barriers, which keeps pace with the demand advocated in the information economy era, and conforms to the need of fierce market competition.Logistics and information flow are integrated into an organic whole with high efficiency and integration. It has become an inevitable trend for enterprises to apply ERP system.Therefore, the performance evaluation based on ERP system is to measure the work content and work efficiency after the application of ERP system in enterprises, in order to start from the purpose and the overall direction of the application of ERP system in enterprises.Further audit out the enterprise application of ERP system in planning management and operation of the results, the essence is to comprehensive evaluation of enterprise performance under the ERP environment, and then determine the necessity and practicability of the application of ERP system.Therefore, it is of great significance to establish an effective performance evaluation index system and select a suitable evaluation model for promoting the overall performance evaluation level and efficiency of enterprises.At present, there are many methods of enterprise performance evaluation, such as Delphi method, fuzzy comprehensive evaluation method and so on. Among these evaluation methods, fuzzy comprehensive evaluation method is the most widely used, and has certain technical and representative.It breaks the shackles of some methods that only rely on the quantitative indicators after the event, and pays great attention to the collection of other qualitative indicators that play a role in the enterprise, so that the evaluation results are more comprehensive and effective.It is a very effective technical method to evaluate the enterprise performance based on ERP system.On the basis of fuzzy comprehensive evaluation method and Delphi method, the performance evaluation of TD Company is studied in the following aspects. Firstly, the indexes that need to be applied in ERP system are set up.The index system of four levels is established.Secondly, in selecting the weights of performance indicators, Delphi method is used to determine the weights, and the fuzzy comprehensive evaluation method is adopted to calculate the selected indicators.Finally, a comprehensive analysis conclusion is obtained from the calculated fuzzy weight matrix, which is analyzed and evaluated by the comprehensive evaluation method established in this paper, and the conclusion is drawn from the deduced data.The corresponding feasible opinions are given.
【学位授予单位】：哈尔滨商业大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：F426.67;F406.7;F270.7

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