基于胜任力模型的城市社区工作者绩效考评研究

发布时间：2018-04-13 05:12

本文选题：城市社区工作者 + 胜任力　；参考：《华东理工大学学报(社会科学版)》2017年02期

【摘要】：近年来社区工作者已成为城市社区建设中的主体力量,与此同时,城市社区工作者绩效考评的重要性也日益凸显,而将胜任力模型引入城市社区工作者绩效考评体系可以为此提供全新的视角。本文以北京地区的城市社区工作者为调查对象,综合运用文献分析法、开放式问卷调查、行为事件访谈法和德尔菲法,提取了23个城市社区工作者胜任力要素,进而采用探索性因子分析和验证性因子分析,建立了包括5个维度、20个要素的城市社区工作者胜任力模型。在此基础上,借助胜任力模型构建了城市社区工作者绩效考评指标体系,并运用模糊层次分析法进行了实证分析,可以为提高城市社区工作者绩效考评效果提供有益借鉴。
[Abstract]:In recent years, community workers have become the main force in urban community construction. At the same time, the importance of performance evaluation of urban community workers has become increasingly prominent.Introducing competency model into the performance appraisal system of urban community workers can provide a new perspective for this.This paper takes urban community workers in Beijing area as the investigation object, synthetically uses the literature analysis method, the open questionnaire survey, the behavior event interview method and the Delphi method, has extracted 23 urban community worker competency factors.By using exploratory factor analysis and confirmatory factor analysis, a competency model of urban community workers with 5 dimensions and 20 elements was established.On this basis, this paper constructs the performance evaluation index system of urban community workers by means of competency model, and makes an empirical analysis by using fuzzy analytic hierarchy process, which can provide useful reference for improving the performance evaluation effect of urban community workers.
【作者单位】：中央民族大学管理学院;
【基金】：国家社科基金青年项目“城市民族社区治理能力评估和提升路径研究”(车峰主持,编号为16CZZ023)的阶段性成果
【分类号】：D669.3

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