我国“虚拟养老院”发展“瓶颈”问题探析

发布时间：2018-07-05 11:53

本文选题：虚拟养老院 + 服务社会化　；参考：《东岳论丛》2017年11期

【摘要】："虚拟养老院"运用智能信息技术整合、配置和调度社会分割离散的养老服务资源,为老年人提供方便、快捷和到位的养老服务,相对于实体养老院,服务更加高效,有利于减轻家庭养老成本,改善老年人养老服务体验,是我国"智慧养老"模式的新探索。受制于我国服务社会化总体水平不足,当前,"虚拟养老院"发展正遭遇政府财政支出压力大、市场主体参与意向低、服务质量提升难度高等"瓶颈"制约,亟需从服务主体、服务供给、服务运行、服务资源配置和服务绩效评价等方面探析"瓶颈"根源,围绕服务社会化水平提升,从提高"虚拟养老院"服务平台自身运作水平、扩大"虚拟养老院"服务对象范围、改进"虚拟养老院"服务质量等方面寻找"虚拟养老院"发展"瓶颈"破解之策,提高"虚拟养老院"服务供给能力,提高我国老年人养老保障水平。
[Abstract]:The "virtual nursing home" uses intelligent information technology to integrate, configure and dispatch the discrete social resources of pension services, and provide convenient, fast and in place old-age care services for the elderly. Compared with the physical nursing homes, the services are more efficient. It is a new exploration of the mode of "intelligent old-age support" in our country, which is beneficial to reduce the cost of family pension and improve the experience of old-age service for the elderly. At present, the development of "virtual nursing home" is confronted with the "bottleneck" such as the pressure of government financial expenditure, the low intention of participating in the market, the difficulty of improving the service quality, and so on, so it is urgent for the development of "virtual nursing home" to be restricted by the service subject. In the aspects of service supply, service operation, service resource allocation and service performance evaluation, this paper explores the source of "bottleneck", and promotes the level of service socialization by improving the operation level of "virtual nursing home" service platform. To expand the scope of virtual nursing home service, to improve the service quality of virtual nursing home and to find solutions to solve the bottleneck in the development of "virtual nursing home", and to improve the service supply capacity of "virtual nursing home". We will raise the level of old-age security for the elderly in China.
【作者单位】：山东大学哲学与社会发展学院;山东社会科学院当代宗教研究所;
【基金】：山东省哲学社会科学规划一般项目“山东省‘虚拟养老院’服务社会化问题研究”阶段性成果
【分类号】：D669.6

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