济宁市公立医院绩效考核优化研究

发布时间：2018-08-19 07:00

【摘要】：在我国事业单位中,公立医院的绩效考核深受重视,随着越来越多的城乡居民接受国家基本医疗政策的支持,医疗服务在全国范围内得到较大推广,分级就医政策不断完善,我国医疗卫生行业的竞争日益剧烈,公立医院为了吸引人才、留住人才,并保障医院工作的顺利进行,必须对绩效考核予以高度的重视。基于此,论文将济宁市公立医院绩效考核体系研究作为主要的研究内容,展开多元化的分析与研究。近几年国家颁布的一系列新的医改体制明确要求推进公立医院变革试点,建立健全公立医院管理体制和运行机制,建立以适应公立医院发展的绩效考评制度,科学考评医疗服务体系,提高医疗卫生运行效率和服务质量和水平。因此只有重视研究公立医院的绩效考核,构建科学的、客观的、合理的绩效考评体系,才能很好的解决医院管理制度不健全导致的工作效率低下的问题,才能有效提升医院的服务水平和内部绩效,才能缓解人民群众看病贵看病难的困境,最终引导和促进其公益性和社会性职能的实现。在本文的研究过程中,首先对于公立医院绩效考核的基本内涵、公立医院的概念进行理论性阐述,将其与私立医院进行区分;然后以理论研究和分析为前提,将济宁市公立医院作为研究分析目标,对济宁市公立医院绩效考核的实际状况、缺陷和不足做了深入分析,探索这些问题的成因,并根据这些问题和成因,结合国内外公立医院绩效考核的先进经验,提出相应的对策建议。最后,结合在实践过程中暴露的问题与不足,针对性地提出了相应完善措施,致力于促进公立医院配套绩效考核工作的发展,设定了科学的评定指标、构建了完善的绩效考核体制,并针对具体绩效考核工作推进过程中的沟通与申诉等核心问题展开了具体研究,并且致力于公立医院文化建设、加强人才培训工作进行绩效考核体系的合理分工、加强院校管理体系衔接与协同,为构建良好的绩效考核氛围打下基础。
[Abstract]:In the institutions of our country, the performance appraisal of public hospitals is attached great importance. With more and more urban and rural residents receiving the support of the national basic medical policy, medical services have been greatly promoted throughout the country, and the policy of grading medical treatment has been continuously improved. In order to attract talents, retain talents and ensure the smooth progress of hospital work, public hospitals must attach great importance to the performance appraisal in order to attract talents, retain talents and ensure the smooth progress of hospital work. Based on this, this paper studies the performance appraisal system of public hospitals in Jining as the main research content, and carries out diversified analysis and research. In recent years, a series of new medical reform systems have been promulgated by the state, which explicitly require to promote the reform of public hospitals, to establish and improve the management system and operational mechanism of public hospitals, and to establish a performance appraisal system to meet the needs of the development of public hospitals. Scientific evaluation of medical service system to improve the efficiency of health care and service quality and level. Therefore, only by paying attention to the research on the performance appraisal of public hospitals and constructing a scientific, objective and reasonable performance appraisal system can we solve the problem of inefficient work caused by the unsound management system of the hospital. In order to effectively improve the service level and internal performance of the hospital, the masses can alleviate the difficult plight of expensive medical treatment, and ultimately guide and promote the realization of its public welfare and social functions. In the research process of this paper, firstly, the basic connotation of public hospital performance appraisal, the concept of public hospital is theoretically expounded, and it is distinguished from private hospital; then, the theoretical research and analysis are the premise. Taking Jining public hospital as the research and analysis target, this paper makes an in-depth analysis of the actual situation, defects and deficiencies of the performance appraisal of Jining public hospital, and explores the causes of these problems, and according to these problems and causes, Combined with the advanced experience of performance appraisal in public hospitals at home and abroad, the corresponding countermeasures and suggestions are put forward. Finally, combined with the problems and shortcomings exposed in the process of practice, the corresponding improvement measures are put forward to promote the development of public hospitals' supporting performance appraisal, and set up scientific evaluation index. It constructs a perfect performance appraisal system, and focuses on the core issues of communication and complaint in the process of promoting performance appraisal, and devotes itself to the construction of public hospital culture. It is necessary to strengthen the rational division of labor in the performance appraisal system and to strengthen the cohesion and coordination of the management system in colleges and universities so as to lay the foundation for the establishment of a good performance appraisal atmosphere.
【学位授予单位】：广西师范大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：R197.3

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