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通讯企业客户关系管理的战略分析

发布时间:2018-09-12 12:53
【摘要】:本文主要阐述了客户关系管理内涵、核心理念以及客户关系管理构架,并针对通讯企业客户关系管理的不足之处,提出了一系列完善策略,旨在为我国通信行业提供有参考意义的信息资料。
[Abstract]:This paper mainly expounds the connotation of customer relationship management, the core concept and the framework of customer relationship management, and puts forward a series of perfect strategies in view of the shortcomings of customer relationship management in communication enterprises. The purpose of this paper is to provide reference information for the communication industry of our country.
【作者单位】: 凯斯泰尔通讯设备(深圳)有限公司;
【分类号】:F626;F274


本文编号:2239061

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