公司品牌对品牌资产的影响机制——内、外部利益相关者视角
发布时间:2019-04-19 13:46
【摘要】:在品牌国际化的过程中,跨国公司非常重视公司品牌战略。现有文献主要基于外部利益相关者视角,研究公司形象对消费者购买决策的影响,很少有文献基于内、外部利益相关者视角,全面地研究公司品牌对内、外部利益相关者的共同影响。笔者引入品牌资产理论,构建公司品牌的三个维度对内、外部品牌资产的影响机制模型,使用问卷调查法,面向巧虎公司的员工与顾客收集数据,将两者进行一一对应配对,运用结构方程模型分析数据,研究发现:公司愿景影响内部品牌资产,并进一步通过内-外部利益相关者互动,间接影响外部品牌资产;公司文化影响内部品牌资产;公司形象影响外部品牌资产。研究结果表明,公司品牌的三个维度对内、外部利益相关者的影响是不同的,基于内、外部利益相关者视角,全面地分析公司品牌对内、外部利益相关者的影响十分重要;在跨国公司打造强势公司品牌、提升品牌资产的过程中,内-外部利益相关者互动是连接内、外部品牌资产的重要桥梁。
[Abstract]:In the process of brand internationalization, multinational companies attach great importance to the company's brand strategy. The existing literature is mainly based on the perspective of external stakeholders, to study the impact of corporate image on consumer purchase decisions, few documents based on internal, external stakeholder perspective, a comprehensive study of the company's internal brand, The joint influence of external stakeholders. The author introduces the theory of brand equity, constructs the influence mechanism model of internal and external brand equity in three dimensions of company brand, uses the questionnaire survey method, collects data for the employee and customer of Qiaohu Company, and matches them one by one. Using the structural equation model to analyze the data, it is found that the corporate vision affects the internal brand equity, and further affects the external brand equity indirectly through the interaction between the internal and external stakeholders; Corporate culture affects internal brand equity; corporate image affects external brand equity. The results show that the influence of external stakeholders is different among the three dimensions of corporate brand. Based on the perspective of internal and external stakeholders, it is very important to analyze the impact of internal and external stakeholders on the corporate brand in an all-round way. The interaction between internal and external stakeholders is an important bridge between internal and external brand equity in the process of multinational corporation building strong company brand and promoting brand equity.
【作者单位】: 北方工业大学经济管理学院;新疆财经大学新疆企业发展研究中心;中央财经大学商学院;新疆财经大学;
【基金】:教育部人文社会科学研究青年基金项目“内、外部利益相关者视角下的公司品牌研究:概念、维度和作用机制”(14YJC630167) 国家自然科学基金项目“反恐维稳背景下新疆区域形象的维度与形成机制研究”(71662031) 北方工业大学青年拔尖人才培育计划“基于互联网的品牌创新研究”(XN018037);北方工业大学优势(建设)学科项目(XN081);北方工业大学科研创新团队项目(XN018008) 新疆维吾尔自治区普通高等学校人文社会科学基地基金项目“新疆纺织企业竞争力研究”(050215C01)
【分类号】:F273.2
本文编号:2460995
[Abstract]:In the process of brand internationalization, multinational companies attach great importance to the company's brand strategy. The existing literature is mainly based on the perspective of external stakeholders, to study the impact of corporate image on consumer purchase decisions, few documents based on internal, external stakeholder perspective, a comprehensive study of the company's internal brand, The joint influence of external stakeholders. The author introduces the theory of brand equity, constructs the influence mechanism model of internal and external brand equity in three dimensions of company brand, uses the questionnaire survey method, collects data for the employee and customer of Qiaohu Company, and matches them one by one. Using the structural equation model to analyze the data, it is found that the corporate vision affects the internal brand equity, and further affects the external brand equity indirectly through the interaction between the internal and external stakeholders; Corporate culture affects internal brand equity; corporate image affects external brand equity. The results show that the influence of external stakeholders is different among the three dimensions of corporate brand. Based on the perspective of internal and external stakeholders, it is very important to analyze the impact of internal and external stakeholders on the corporate brand in an all-round way. The interaction between internal and external stakeholders is an important bridge between internal and external brand equity in the process of multinational corporation building strong company brand and promoting brand equity.
【作者单位】: 北方工业大学经济管理学院;新疆财经大学新疆企业发展研究中心;中央财经大学商学院;新疆财经大学;
【基金】:教育部人文社会科学研究青年基金项目“内、外部利益相关者视角下的公司品牌研究:概念、维度和作用机制”(14YJC630167) 国家自然科学基金项目“反恐维稳背景下新疆区域形象的维度与形成机制研究”(71662031) 北方工业大学青年拔尖人才培育计划“基于互联网的品牌创新研究”(XN018037);北方工业大学优势(建设)学科项目(XN081);北方工业大学科研创新团队项目(XN018008) 新疆维吾尔自治区普通高等学校人文社会科学基地基金项目“新疆纺织企业竞争力研究”(050215C01)
【分类号】:F273.2
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