M公司D产品的品质管理研究

发布时间：2017-12-31 14:36

本文关键词：M公司D产品的品质管理研究　出处：《广东商学院》2013年硕士论文　论文类型：学位论文

【摘要】：本文以我国小家电产品生产企业M公司D产品的品质管理问题为研究对象。在阐述M公司的组织结构特别是品质管理组织结构、品质管理工作内容、品质管理体系的基础上，运用定性与定量相结合的方法对M公司D产品的品质管理进行分析，并尝试将影响因素进行排序。根据影响因素排序的结果，笔者发现M公司D产品的品质管理整体上做得不错，但是在品质管理体系方面还存在较大的改进空间。因此，笔者认为M公司应该加大预防成本的投入，，并建议M公司D产品品质管理体系应该设计一个产品服务品质管理体系。通过该体系的顺利运行可以规范D产品在整个产品服务过程中的信息反馈过程。只要信息反馈真实有效且快速， D产品的产品就将更加满足消费者的需求，同时D产品的产品品质损耗成本就能有效的减少。如此一来，在盈利变化不大的前提下，成本减少；或者在成本不变的情况下盈利增加；再或者成本减少的同时盈利也增加，无论三者中的哪一种情况出现，都将意味着D产品通过该产品服务品质管理体系的顺利实施而能获取的利润的提高。笔者相信本文的研究将对M公司D产品的品质管理决策有所帮助。
[Abstract]:In this paper, the quality management of China's small household electrical appliances production company M D products as the research object. On the organizational structure of M company especially quality management organization structure, quality management, quality management system based on the analysis of qualitative and quantitative methods for M company D product quality management, and try to sort the influence factors.
According to the sorting results of influencing factors, the author finds that the quality management of D products of M company is good as a whole, but there is still much room for improvement in quality management system.
Therefore, the author thinks that M company should increase the cost of prevention, and suggests that we should M D product quality management system to design a product service quality management system. Through the smooth operation of the system can regulate D products throughout the products and services in the process of information feedback process. As long as the information feedback real effective and fast, D products it will be more products to meet consumer demand, while D product quality loss cost can be effectively reduced. As a result, in the premise of profit changes little, cost or profit increase in cost reduction; invariant condition; or reduce the cost of profit also increased at the same time, no matter what kind of situation three in all, will mean that D products can be obtained through the successful implementation of the products and service quality management system and to increase profits.
The author believes that this study will help the quality management decision of M D products.

【学位授予单位】：广东商学院
【学位级别】：硕士
【学位授予年份】：2013
【分类号】：F273.2;F426.6

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