基于BSC的工程项目绩效管理体系设计

发布时间：2017-12-31 22:02

本文关键词：基于BSC的工程项目绩效管理体系设计　出处：《天津大学》2013年硕士论文　论文类型：学位论文

【摘要】：改革开放给中国的经济插上了腾飞的翅膀，加入WTO使得中国经济与国际市场逐步接轨，中国有一批已经具备一定国际竞争力的企业成功登陆国际市场。但在知识经济和信息化时代，以国际化的眼光来看中国经济发展，在很多方面还存在较大差距。对于参与国际竞争的中国企业而言，这些差距主要体现在的盈利能力、资源配置能力、抗风险能力以及履约能力不足等方面。我们的企业要正视自身在运营管理方面的不足，通过学习和应用科学的方法工具来提升管理效能。本文综合应用国内外广泛认同的绩效管理理论及相关方法，以T公司现行的绩效管理实践为切入点，优化设计出一套改进T公司工程项目绩效管理的体系。本文分为四个部分：第一章绪论，主要介绍T公司的发展及业务特点，，对其现行绩效管理体系存在的问题进行分析，进而提出研究内容；第二章理论及方法概述，介绍了绩效管理、平衡计分卡（BSC）和关键绩效指标（KPI）理论的相关内容；第三章基于BSC的工程项目绩效管理体系构建，应用网络分析法（ANP）、PEST分析法、态势分析法（SWOT）、DMAIC模型、鱼骨图分析法等方法工具，设计了以BSC为主体框架的工程项目绩效管理体系；第四章实证分析，以T公司X项目为例对新设计的绩效管理模式予以检验。
[Abstract]:Reform and opening up to China's economy into the wings of the take-off, China's entry into the WTO makes China's economy and the international market gradually in line with. A number of Chinese enterprises with certain international competitiveness have successfully landed in the international market, but in the era of knowledge economy and information technology, China's economic development is viewed from an international perspective. There are still large gaps in many aspects. For Chinese enterprises participating in international competition, these gaps are mainly reflected in the profitability, the ability to allocate resources. Our enterprises should face up to their shortcomings in operation management and improve management efficiency by learning and applying scientific methods and tools. This article synthetically applies the performance management theory and the related method which is widely accepted at home and abroad, taking the current performance management practice of T Company as the breakthrough point, optimizes and designs a set of system to improve the project performance management of T Company. This paper is divided into four parts: the first chapter is introduction, mainly introduces the development and business characteristics of T Company, analyzes the existing problems of its current performance management system, and then puts forward the research content; The second chapter introduces the theory of performance management, balanced scorecard (BSCS) and key performance indicators (KPI). The third chapter is based on the construction of project performance management system based on BSC. The network analysis method is used to analyze the performance of engineering projects. The situation analysis method is used to analyze the DMAIC model. The performance management system of engineering project with BSC as the main frame is designed with the methods of fish bone chart analysis and other tools. Chapter 4th empirical analysis, take T Company X project as an example to test the newly designed performance management model.
【学位授予单位】：天津大学
【学位级别】：硕士
【学位授予年份】：2013
【分类号】：F426.92;F272.92

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