制造企业集成解决方案服务提供——社会技术能力的影响作用研究述评

发布时间：2018-01-19 18:33

本文关键词： 集成解决方案服务提供社会技术能力资源能力延伸　出处：《中国流通经济》2014年04期 　论文类型：期刊论文

【摘要】：目前,有关制造企业集成解决方案服务提供中社会技术能力的研究并不多见,但社会技术能力作为制造企业集成解决方案服务提供成功交付的资源和能力延伸不容忽视。文章在文献梳理基础上,从社会技术能力的概念、社会技术能力作为集成解决方案服务提供的重要资源、社会技术能力作为集成解决方案服务提供的能力延伸及其对制造企业服务化绩效的影响等四个方面进行了总结评述,认为未来有必要从如何提高社会技术能力视角进行探讨,以便为组织战略成功转型与获得丰富的社会技术能力创造条件。为进一步提高社会技术能力丰富程度与可获得性,从国家层面讲,应该制定相关政策鼓励、支持、倡导系统网络内企业间的技术交流,以推动知识共享与专业化人力资源培养;从社会层面讲,应要求系统网络内企业承担社会技术能力提供的责任,以实现社会技术能力获得的可能性或在一定程度上丰富系统网络内的社会技术能力。
[Abstract]:At present, there are few researches on the social and technological capability of manufacturing enterprise integrated solution service delivery. However, the extension of social technical capability as a resource and capability extension of successful delivery of integrated solution services for manufacturing enterprises can not be ignored. This paper discusses the concept of social technological capability on the basis of literature review. Social technical capabilities are an important resource for integrated solution services. As an extension of integrated solution service delivery, the social technical capability and its impact on the service performance of manufacturing enterprises are summarized and reviewed in this paper. It is necessary to discuss how to improve the social technical ability in the future. In order to create conditions for the successful transformation of organizational strategies and the acquisition of rich social and technological capacities. In order to further enhance the richness and accessibility of social technological capacities, relevant policies should be developed at the national level to encourage them. Support and advocate the technical exchange among enterprises in the system network to promote knowledge sharing and professional human resources training; From the social aspect, enterprises in the system network should be required to assume the responsibility of providing the social technical ability, in order to realize the possibility of acquiring the social technological ability or to enrich the social technological ability in the system network to a certain extent.
【作者单位】：武汉大学经济与管理学院;
【基金】：国家自然科学基金“顺应制度还是操控绩效:企业国际化进程中的合理性压力、营销战略和消费者支持”(项目编号:71272226) 武汉大学人文社会科学研究项目“中国企业国际化战略研究:合理性理论视角”(项目编号:105-274049)的部分研究成果
【分类号】：F273.1;F425
【正文快照】： 一、引言近年来,在传统制造企业以往价值链优势日益受到挑战的经济背景下,制造企业服务化战略转型开始备受学界和业界广泛关注,认为制造企业应该根据市场需求趋势,改变其当前价值链的关注点或商业视角,[1]进入具有高收益的服务业,即向价值链下游移动,走集成解决方案,将产品与

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