GDZ公司员工满意度研究

发布时间：2018-03-11 12:11

本文选题：员工满意度　切入点：员工绩效　出处：《首都经济贸易大学》2013年硕士论文　论文类型：学位论文

【摘要】：对当今的大多数企业而言，人力资源管理最重要的工作之一就是管理员工的工作满意度，而管理员工满意度的主要目的则是期望通过分析和调查员工在工作中的满意度状况并改进这些不能让员工满意的企业管理体制和制度，从而能够更好地促进员工更高效的工作，在实现个人绩效的同时也为企业创造价值。本文主要以北京GDZ公司为个案进行研究，通过策划调查问卷和对该公司的320名专业技术和管理员工在工作中满意度进行调查，进而在收集调查结果的基础上对比员工的满意度和实际工作绩效之间的关系，，得出影响该公司专业技术和管理员工工作绩效和工作满意度的关键因素，并最终为该公司的管理者提供改进建议和改善对策。由于北京GDZ公司为汽车行业的中德合资公司，且股东双方均为全球汽车行业内典型的领军企业，故此研究的结论和改进方向会对国内中外合资汽车企业有相应的借鉴和示范参考作用，尤其对该类企业在专业技术人员和管理人员的员工满意度和工作绩效改进方面有一定的借鉴和应用价值。
[Abstract]:For most enterprises today, one of the most important tasks of human resources management is to manage employee job satisfaction. The main purpose of managing employee satisfaction is to analyze and investigate the employees' satisfaction at work and to improve the enterprise management system and system which can not satisfy the employees, so as to better promote the employees to work more efficiently. This paper mainly takes Beijing GDZ Company as a case study, through planning a questionnaire and investigating the job satisfaction of 320 professional technical and management staff of the company. Then, on the basis of collecting the survey results, the relationship between employee satisfaction and actual job performance is compared, and the key factors that affect the professional technology and management staff job performance and job satisfaction of the company are obtained. And ultimately to the company's managers to provide improvement advice and improvement countermeasures. Since Beijing GDZ is a Sino-German joint venture in the automotive industry, and both shareholders and shareholders are typical leaders in the global automotive industry, Therefore, the conclusion and direction of improvement of the research will have the corresponding reference and demonstration reference function for domestic Sino-foreign joint venture automobile enterprises. Especially, it has certain reference and application value in the aspects of employee satisfaction and job performance improvement of professional technicians and managers.
【学位授予单位】：首都经济贸易大学
【学位级别】：硕士
【学位授予年份】：2013
【分类号】：F272.92;F426.471

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