基于精益管理的配电营业劳动定额制定与评价体系研究

发布时间：2018-03-18 23:39

本文选题：供电企业　切入点：配电营业　出处：《华北电力大学》2013年硕士论文　论文类型：学位论文

【摘要】：供电所作为国家电网公司和用户接触最为紧密的单位,对维持国家电网的安全生产、稳定运行具有重要的支持作用。随着经济发展速度的逐渐加快,供电所配电营业业务售电量的逐渐增大,逐渐产生人工成本增加、供电可靠性降低等问题。主要表现在以下几个方面：首先,供电所用工总量偏大,平均劳动效率低下；其次,供电所缺乏统一的定额标准,人员工作时间不饱满,有些地区甚至出现消极怠工的情况；第三,缺乏统一的评价体系及方法,以激励员工工作积极性。以上问题的存在,对劳动定额标准的制定以及评价体系提出了迫切的要求。本文首先对劳动定额及精益生产的相关理论进行分析,主要包括精益生产的内容及理念,劳动定额、配电营业劳动定额概念界定,劳动定额的表现形式以及制定方法。其次分析配电营业劳动定额的应用现状及存在问题,第三,研究配电营业劳动定额体系,主要包括定额的制定,其中,工作标准主要从抄表类业务、配电类业务以及营业类业务和抢修类业务四个主要方面制定,并采用技术演练、测时、概率统计推断法相结合的方式,测算标准定额。最后,根据劳动定额的执行情况,制定相应的评价方法,以有效激励定额的推广应用。文章通过理论实际相结合的方式,基于提出问题、分析问题、解决问题的思想,参考了有关精益管理方面的资料,主要依据相关资料,结合实际工作中遇到的问题,通过理论联系实际,初步探索出一套定额标准以及相应的评价方法。鉴于文章篇幅的限制,课题的研究为涉及劳动定额的管理办法以及相应的信息化操作平台,希望未来其它研究能从此方面做更加深入的研究。
[Abstract]:As the most close contact unit between the State Grid Company and the users, power supply stations play an important supporting role in maintaining the safe production and stable operation of the State Grid. With the increase of electricity sales in distribution business of power supply stations, problems such as increasing labor cost and decreasing reliability of power supply are gradually produced. The main problems are as follows: first, the total amount of workers used in power supply stations is on the high side and the average labor efficiency is low; secondly, The power supply station lacks the unified quota standard, the staff working time is not full, some areas even appear the situation that the work is inactive; third, lacks the unified appraisal system and the method, in order to encourage the employee to work the enthusiasm. The establishment of the labor quota standard and the evaluation system have put forward the urgent request. This paper first analyzes the relevant theories of labor quota and lean production, including the content and concept of lean production, the definition of labor quota and distribution business labor quota. Secondly, it analyzes the current situation and existing problems of distribution business labor quota. Third, it studies the distribution distribution business labor quota system, including the establishment of quotas, among which, The working standards are mainly drawn up from four main aspects: meter reading business, distribution business, business service and rush repair business, and the standard quota is calculated by combining the methods of technical exercise, time measurement and probability and statistics inference. Finally, According to the implementation of the labor quota, the corresponding evaluation method is established to encourage the popularization and application of the quota effectively. Through the combination of theory and practice, based on the idea of raising problems, analyzing problems and solving problems, the paper refers to the relevant information of lean management, mainly based on relevant information, combined with the problems encountered in practical work. Through the combination of theory and practice, a set of quota standards and corresponding evaluation methods are preliminarily explored. In view of the limitation of the length of the article, the research of the subject is related to the management method of labor quota and the corresponding information operation platform. Hope that other future research can do more in-depth research.
【学位授予单位】：华北电力大学
【学位级别】：硕士
【学位授予年份】：2013
【分类号】：F272.92;F426.61

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