聊城烟草公司员工幸福感提升策略研究

发布时间：2018-06-19 01:49

本文选题：聊城烟草 + 员工幸福感　；参考：《中国海洋大学》2013年硕士论文

【摘要】：中国烟草行业实行统一领导、垂直管理、专卖专营的管理体制,属于政企合一的国有企业,也被人们称为“特殊行业”。当前,烟草行业发展面临新的矛盾和问题,烟草行业发展处于关键时期,烟草员工作为特殊行业里的特殊人群,他们在行业深化改革、烟草控制、完善体制、构建和谐、国际竞争等大背景下,面临着用工分配、福利薪酬、成长平台、晋升通道、自我价值实现等诸多重大问题,使他们心理倍感压力。从聊城烟草本身看,随着聊城烟草体制改革不断深化,旧思想根深蒂固并在部分员工中长期存在,聊城烟草发展“上水平”要求他们必须转变思想观念,确立服务者角色,切实践行“国家利益至上、消费者利益至上”.行业共同价值观,对于这些要求,他们短时间内难以适应,压力也变的越来越大；工作节奏明显加快,知识更新速度加快,对员工技能水平和综合素质要求越来越高；“正式工、计划内聘用工、聘用工”等用工模式长期并存,收入分配不够合理,部分员工,尤其是聘用员工心理不平衡,压力持续存在,幸福感降低。从外部环境讲,随着《烟草控制框架公约》的履行,控烟力度日益加大,社会对烟草的关注度越来越高,需要全体员工在做到严格规范基础上,努力提高工作能力和服务水平,短时间内进行大转变、大提升,让部门员工心理上造成很大的压力。另外,领导开始关注员工幸福感,但目前研究主要集中在通过对离退休人员幸福感的调查研究和实施“文化养老”提高离退休人员幸福感的层面,对员工幸福感研究尚未开展。整体福利待遇水平较高,幸福感失落成了烟草行业广大干部员工的真实写照。那么,聊城烟草员工幸福感现状到底如何呢?影响聊城烟草员工幸福感的因素有哪些?提升聊城烟草员工的幸福感的策略有那些?本文试图通过研究回答这些问题。本研究在文献综述、封闭式问卷调查和个别访谈的基础上,从人际交往、管理方式、自我评价、工作压力、工作环境、员工收入、成长空间和自我实现八个方面,对聊城烟草450名在职人员幸福感进行调查研究,结合聊城烟草实际,提出针对性幸福感提升策略。
[Abstract]:The management system of unified leadership, vertical management and monopoly in China's tobacco industry is a state-owned enterprise with the integration of government and enterprise, which is also called "special industry". At present, the development of tobacco industry is faced with new contradictions and problems. The development of tobacco industry is in a critical period. As a special group of people in a special industry, tobacco employees deepen the reform in the industry, tobacco control, improve the system and build harmony. Under the background of international competition, they are faced with many major problems, such as employment distribution, welfare compensation, growth platform, promotion channel, self-value realization and so on, which makes them feel more and more under the pressure of psychology. From the perspective of Liaocheng Tobacco itself, with the deepening of the reform of the tobacco system in Liaocheng City, the old ideas are deeply rooted and exist for a long time in some employees. The "upper level" of tobacco development in Liaocheng requires them to change their ideas and establish the role of service providers. Practical practice of "national interests first, consumer interests first." The common values of the industry, for these requirements, they are difficult to adapt in a short time, the pressure has become greater and greater; the pace of work is obviously accelerated, knowledge update speed up, the level of skills and comprehensive quality of staff requirements are higher and higher; The "formal, planned hiring, hiring" and other employment models have existed for a long time, the distribution of income is not reasonable, some employees, especially those employed, are mentally unbalanced, pressure persists, and happiness is reduced. From the external environment, with the implementation of the "Framework Convention on Tobacco Control", tobacco control is increasingly intensified and the society pays more and more attention to tobacco. It is necessary for all staff to strive to improve their working ability and service level on the basis of strict standards. In a short period of time to make great changes, big promotion, so that the department staff psychological caused a great deal of pressure. In addition, leaders began to pay attention to the well-being of employees, but the current research focuses on the level of improving the well-being of retired people through the investigation of the well-being of retired people and the implementation of "cultural old-age care", but the research on the well-being of employees has not been carried out. The overall welfare level is high, happiness has become a true portrayal of the majority of cadres and employees in the tobacco industry. So, Liaocheng tobacco employees well-being in the end how? What are the factors that affect the well-being of tobacco workers in Liaocheng City? What are the strategies to improve the happiness of tobacco employees in Liaocheng City? This paper attempts to answer these questions through research. On the basis of literature review, closed questionnaire survey and individual interviews, this study is based on eight aspects: interpersonal communication, management style, self-evaluation, work stress, working environment, employee income, growth space and self-realization. The well-being of 450 tobacco workers in Liaocheng City was investigated and the strategies of improving well-being were put forward in combination with the actual situation of tobacco in Liaocheng City.
【学位授予单位】：中国海洋大学
【学位级别】：硕士
【学位授予年份】：2013
【分类号】：F426.89;F272.92

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