天津市公务员培训的质量提升的方法研究

发布时间：2018-02-21 20:20

本文关键词： 公务员高效培训培训质量质量管理　出处：《天津大学》2015年硕士论文　论文类型：学位论文

【摘要】：公务员的素质在很大程度上会对政府公共服务质量产生决定性影响,并且还会对社会公共生活水平起到决定性作用,不仅如此,公务员素质还和政府权威和声誉紧密相连。在经济不断发展,社会不断进步的现代社会中,公共服务所面对的社会环境动态性不断加强,本身工作也更为复杂和艰巨,这使得政府公共服务被迫面临了升级改进的要求。要提高我国公务员综合素质以及能力,就必须在完善的培训体系基础之上,进行持续的教育培训来完成,而这也是对公务员进行提升的重要法宝。本文所研究的对象是天津市地区政府的公务员培训体系,研究的重点在于寻找对公务员培训质量进行提高的具体方法和实施方案;本研究的目的则是期望以全新高效的培训方式对公务员综合素质和能力进行提高,进而使其形象得到改善,并使政府公共服务效率得到提升。本文首先进行理论分析研究,通过对国内文献资料进行整理,梳理总结公务员培训理论、培训质量理论,并对与之相联系的成人教育学理论、人力资本投资理论还有质量管理理论等进行了阐述,并总结国内外相关成功经验。在此基础上对公务员培训的性质、目标、特点、方法以及主要内容进行确定,对其工作模式和具体开展方法进行总结。然后,采用问卷调查研究方法,获取天津市公务员培训工作现状信息,并进行归纳分析,得出该培训体系现阶段的优点和缺点;并使用实证分析研究方法,评估其培训质量,以为培训质量的改进做好实证准备。最后,综合以上全部分析,以现行的公务员培训体系为基础,提出系统的意见以提高公务员培训质量,如:更新培训思想、建立基本原则,改进组织方式、改革教学内容和方法、调整管理方法等。最后针对其培训质量的提高形成了系统而具体的方案。该结论不仅为提高天津市地区政府公务员的培训质量做出了贡献,而且也为其他地区提供了参考,在理论和实践上都具有较大的意义。
[Abstract]:To a large extent, the quality of civil servants will have a decisive impact on the quality of government public service, and it will also play a decisive role in the standard of public life of the society. The quality of civil servants is also closely related to the authority and reputation of the government. In a modern society in which the economy continues to develop and the society continues to progress, the dynamic social environment facing public services is constantly strengthened, and its own work is more complex and arduous. In order to improve the comprehensive quality and ability of civil servants in our country, we must carry out continuous education and training on the basis of a sound training system. This is also an important magic weapon for the promotion of civil servants. The object of this study is the civil servant training system of Tianjin regional government, the focus of the study is to find specific methods and implementation plans to improve the training quality of civil servants; The purpose of this study is to improve the comprehensive quality and ability of civil servants in a completely new and efficient training way, so as to improve their image and improve the efficiency of government public service. Through the collation of the domestic literature, this paper summarizes the theory of training for civil servants, the theory of training quality, and expounds the theory of adult education, the theory of human capital investment and the theory of quality management, which are related to the theory of adult education, the theory of human capital investment, and the theory of quality management. On this basis, the nature, objectives, characteristics, methods and main contents of the training for civil servants are determined, and the working mode and specific methods are summarized. The present situation of training of civil servants in Tianjin is obtained by questionnaire survey, and the advantages and disadvantages of the training system are concluded, and the training quality is evaluated by using the empirical research method. Finally, synthesizing all the above analysis, based on the current civil servant training system, put forward systematic advice to improve the quality of civil servants training, such as: updating training ideas, establishing basic principles, To improve the way of organization and reform the contents and methods of teaching, Finally, a systematic and concrete scheme is formed for the improvement of training quality. This conclusion not only contributes to improving the training quality of local government officials in Tianjin, but also provides a reference for other regions. It is of great significance both in theory and in practice.
【学位授予单位】：天津大学
【学位级别】：硕士
【学位授予年份】：2015
【分类号】：D630.3

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