电子政府信用：层次模型与保障策略

发布时间：2018-05-05 05:36

本文选题：信用 + 政府信用　；参考：《吉林大学》2017年硕士论文

【摘要】：中国政府所面临的社会环境处于由农业社会向工业社会且向信息社会变迁的进程当中,当此信息技术不断发展、政府改革持续推进,且作为综合信息技术发展与政府改革成果的电子政府构建成为各级政府因应社会变迁和科技进展的重要选择之时,随着电子政务建设的不断深化,作为其生命力的重要支撑和有力保证的电子政府信用建设的必要性凸显、迫切性增强,亟需提升到国家重大议事日程上来,为此,研究电子政府信用的内涵、属性、要义、模型和策略等基础性问题就变得尤为重要和迫切。本质上,电子政府信用是信息技术信用、政府信用、电子政府应用信用的结合体,是信息技术范式渗透和影响政府形态下催生的一种新的信用形态,是基于电子政府的理念方法、结构制度与文化并影响电子政府乃至整体政府合理合法性的一种新的信用类型。电子政府信用的构建能够扩展电子政府应用的广度与深度,提升电子政府的效能,并通过电子政府效能的提升引导整个社会交易系统的效能的提升,进而促进经济、社会又好又快发展。本文的研究逻辑架构为“内涵界定——属性明晰——要义解构——模型构建——策略探讨”。除去绪论和结论,本文共分为三部分。第一部分阐述电子政府信用的内涵属性。笔者通过搜集、整理、分析有关电子政府、信用和政府信用等方面的研究成果,在对电子政府、信用、政府信用的内涵进行研究的基础上,归纳总结出电子政府信用的内涵,认为电子政府信用是以可预期阶段内电子政府的履信能力为基础,以电子政府的践诺信誉为依据的对未来电子政府的管理与服务活动履信状况的一种预判。这种预判会影响公众对电子政府的管理与服务活动的接受度。此外,本部分还在比较分析电子政府、信用、政府信用的属性的基础上,论述了电子政府信用的固有属性与赋予属性。第二部分依据电子政府信用的内涵与属性,把电子政府信用要义解构为电子政府践诺信誉与电子政府履信能力两大部分,并将这两大要义细分为9个次级要义和22个三级要义,并在此基础上,根据践诺信誉高低不同与履信能力强弱不同,将电子政府信用划分为均衡型、弱电子政府信用,差异型、弱电子政府信用,均衡型、强电子政府信用三层次模型。第三部分以提高践诺信誉与履信能力为目标,提出建立和完善电子政府信用的具体对策。
[Abstract]:The social environment that the Chinese government is facing is in the process of changing from an agricultural society to an industrial society and to an information society. As this information technology continues to develop, government reform continues to advance. As a result of comprehensive information technology development and government reform, the construction of e-government has become an important choice for governments at all levels to cope with social changes and scientific and technological progress, with the deepening of e-government construction. As the important support of its vitality and the necessity of the construction of e-government credit which can be guaranteed, the necessity and urgency of e-government credit construction are highlighted, and it is urgent to raise it to the important agenda of the country. Therefore, the connotation, attribute and meaning of e-government credit are studied. Basic issues such as models and strategies become particularly important and urgent. In essence, E-government credit is a combination of information technology credit, government credit and e-government applied credit. It is a new type of credit, which is based on the idea and method of electronic government, structure system and culture, and influences the rationality and legitimacy of electronic government and even the whole government. The construction of e-government credit can expand the scope and depth of e-government application, enhance the effectiveness of e-government, and guide the efficiency of the whole social transaction system through the e-government efficiency, and then promote the economy. Society develops well and rapidly. The logical framework of this paper is "the definition of connotation, the clarity of attributes, the deconstruction of meaning, the construction of model and the discussion of strategy". Apart from the introduction and conclusion, this paper is divided into three parts. The first part elaborates the connotation attribute of e-government credit. By collecting, sorting out and analyzing the research results of electronic government, credit and government credit, the author sums up the connotation of electronic government credit on the basis of studying the connotation of electronic government, credit and government credit. It is considered that e-government credit is based on the ability of e-government to fulfill its trust in a predictable period, and on the basis of e-government 's honoring reputation, which is a kind of pre-judgment on the management and service activities of e-government in the future. This prejudgment affects public acceptance of e-government management and service activities. In addition, on the basis of comparing and analyzing the attributes of electronic government, credit and government credit, this part discusses the inherent attribute and endowing attribute of electronic government credit. In the second part, according to the connotation and attribute of e-government credit, the meaning of e-government credit is divided into two parts: E-government 's credit standing and e-government 's ability to fulfill trust, and the two main meanings are divided into nine sub-meanings and 22 third-level meanings. On the basis of this, according to the difference of credit standing and credit ability, electronic government credit is divided into equilibrium type, weak electronic government credit, differential type, weak electronic government credit, equilibrium type. Three-level model of strong e-government credit. In the third part, aiming at improving the credit standing and the ability of carrying out trust, the author puts forward the concrete countermeasures to establish and perfect the credit of e-government.
【学位授予单位】：吉林大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：D63

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