克什克腾旗电子政务发展困境及对策研究
发布时间:2018-05-24 06:20
本文选题:克什克腾旗 + 电子政务 ; 参考:《内蒙古农业大学》2017年硕士论文
【摘要】:随着计算机技术的大规模普及与应用,电子政务的发展对于政府转变职能及政府内部的机构重组有至关重要的作用,不仅能够提高政府部门工作效率与质量,也可以改善政府各部门的服务能力,增强政府内部工作竞争力。目前,电子政务已被各国政府高度重视,我国也在电子政务建设上投入了大量人力、物力、财力,为电子政务的发展既带来了机遇,因此加强政府电子政务研究和建设十分必要。本文基于西方公共服务理论、新公共管理理论、系统论、信息论、控制论和服务型政府理论,通过运用文献研究法、调查问卷法和访谈法对内蒙古赤峰市克什克腾旗的电子政务服务情况进行了深入研究。文章共分为五部分:第一部分为绪论,该部分介绍了本研究开展的背景、意义,阐述了国内外专家学者在该领域的研究成果以及此次研究的对象、方法;第二部分为电子政务的理论剖析,该部分主要介绍了电子政务的相关概念和理论基础;第三部分是克什克腾旗电子政务状况审视,从调查样本的情况、电子政务自身建设情况、公众认知情况和满意度情况四个方面对克什克腾旗电子政务建设现况作出归纳分析。第四部分是研究克什克腾旗电子政务现存的问题及问题产生原因,揭示由于决策体制落后、资金分配不合理、区域内经济发展差异、信息部门被边缘化、重视度不够和制度的缺失,导致了目标定位模糊、资源配置不科学、审核评估滞后、人才匮乏等问题;在本文的第五部分进行了对策深讨,对应以上问题提出强化对象识别能力、整合优势资源、加快人才培养、完善相关法规等解决办法。
[Abstract]:With the large-scale popularization and application of computer technology, the development of e-government plays an important role in the transformation of government functions and the reorganization of government institutions, which can not only improve the efficiency and quality of government departments, but also improve the efficiency and quality of government departments. It can also improve the service capacity of various government departments and enhance the internal competitiveness of the government. At present, E-government has been attached great importance to by the governments of various countries. Our country has also invested a lot of manpower, material and financial resources in the construction of e-government, which has brought opportunities for the development of e-government. Therefore, it is necessary to strengthen the research and construction of government e-government. This paper is based on western public service theory, new public management theory, system theory, information theory, cybernetics and service-oriented government theory. The E-government service of Keshiketeng Banner in Chifeng, Inner Mongolia was studied by questionnaire and interview. The article is divided into five parts: the first part is the introduction, this part introduces the background and significance of this research, describes the domestic and foreign experts and scholars in the field of research results, as well as the object of this study, methods; The second part is the theoretical analysis of e-government, which mainly introduces the related concepts and theoretical basis of e-government. Four aspects of public cognition and satisfaction are summarized and analyzed on the construction of Keshiketeng e-government. The fourth part is to study the extant problems and the causes of the problems in the E-government of Keshiketeng Banner. It reveals that because the decision-making system is backward, the allocation of funds is unreasonable, the regional economic development is different, and the information departments are marginalized. The lack of attention and the lack of the system lead to some problems, such as vague target orientation, unscientific allocation of resources, lagging of audit and evaluation, lack of talents, etc. In the fifth part of this paper, the countermeasures are deeply discussed. In response to the above problems, the author puts forward some solutions, such as strengthening the ability of object identification, integrating superior resources, speeding up the cultivation of talents, and perfecting relevant laws and regulations.
【学位授予单位】:内蒙古农业大学
【学位级别】:硕士
【学位授予年份】:2017
【分类号】:D63
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