大数据与信访治理

发布时间：2019-02-19 19:45

【摘要】：信访大数据是对网络信访的进一步发展,有利于识别社会治理中的普遍性和趋势性问题,服务于党委和政府科学决策,发挥信访制度了解民情、集中民智、维护民利、凝聚民心的作用。大数据驱动的信访治理是对传统信访办理的超越,需要推动政府数据的跨部门化、信访研究的去敏感化和信访制度的去神秘化,发展信访部门与其他职能部门的数据交换与共享,加强信访理论的合作研究,发展信访大数据的服务外包。大数据驱动的信访治理既改变了信访的形式,也优化了信访的功能,可以超越信访制度的存废之争,为中国信访制度的未来走向提供新的可能。
[Abstract]:Big data is a further development of the network of letters and visits, which is conducive to identifying the general and trend problems in social governance, serving the scientific decision-making of the party committees and governments, giving play to the system of letters and visits to understand the people's feelings, concentrating the wisdom of the people, and safeguarding the interests of the people. The function of rallying the hearts of the people. Big data's administration of letters and visits is a surpassing of the traditional handling of letters and visits. It is necessary to promote the inter-departmental nature of government data, the desensitization of letters and visits research and the demystification of the petition system. To develop the data exchange and sharing between the petition department and other functional departments, to strengthen the cooperative research on the theory of letters and visits, and to develop the service outsourcing of big data. The governance of letters and visits driven by big data not only changes the form of letters and visits, but also optimizes the functions of letters and visits, which can transcend the controversy over the existence and abolition of the petition system and provide new possibilities for the future trend of the system of letters and visits in China.
【作者单位】：南京大学政府管理学院;南京大学社会风险与公共危机管理研究中心;
【基金】：教育部人文社科青年项目“群体性事件源头治理研究”(12YJC810036) 江苏省社科基地项目“网络信访淮安经验研究”(15JD031) 国家信访局理论研究重点项目“构建信访大数据应用与研判机制研究”(2017AG0401)的阶段性成果
【分类号】：D632.8

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