政府编外招商人员绩效考核体系的优化探索
发布时间：2022-01-25 12:20
为解决专业化招商人员不足,T局作为N区招商引资的统筹部门实施部门,通过社会化的方式,招聘了专业性强、素质高的编外招商人员,并根据招商工作实际,制定了编外招商人员绩效考核体系。但在实际实施过程中,由于对考核目标定位不清,考核重要性认识不足,考核指标设置不科学,考核结果运用效果欠佳,导致绩效考核流于形式,影响编外招商人员的工作积极性。本文通过对T局现有绩效考核体系进行研究分析,运用绩效考核相关理论,调整考核方式,重新设置了内容及权重,并对考核结果的运用提出建议,从而达到优化T局编外招商人员绩效考核体系的目的。本文的主体结构共分为四部分。第一部分是绪论,主要介绍写作背景,意义,研究的问题、方法和文章的层次逻辑关系。第二部分是文献综述,概括了研究中参考的绩效考核概念及重要的考核方法。第三部分是案例分析,向读者介绍T局的机构情况、组织架构、薪酬体系、主要工作内容、绩效考核现状和考核结果的运用,为后续的绩效考核体系优化做铺垫。第四部分是绩效考核体系的优化探索,通过对前期访谈沟通发现的问题与编外招商人员绩效考核现状进行分析,围绕存在问题,明确考核目的,确定优化原则,根据工作职级设置考核指标及考核内容...
【文章来源】：广东外语外贸大学广东省
【文章页数】：75 页
【学位级别】：硕士
【文章目录】：
ACKNOWLEDGEMENTS
ABSTRACT
摘要
LIST OF ABBREVIATIONS
Chapter Ⅰ Introduction
1.1 Research background
1.2 Research significance
1.2.1 Practical significance
1.2.2 Theoretical significance
1.3 Focus issues
1.4 Research methods
1.4.1 Literature analysis
1.4.2 Interview method
1.4.3 Case Analysis
1.5 Research ideas
Chapter Ⅱ Literature review
2.1 Basic concepts of Performance Appraisal
2.1.1 Definition of performance appraisal
2.1.2 Principles of Performance Appraisal(Liang Hongfu,2011)
2.1.2.1 Principle of fairness
2.1.2.2 Principle of Strictness
2.1.2.3 Single-superior evaluation
2.1.2.4 The principle of disclosure
2.1.2.5 Principle of Reward and Punishment
2.1.2.6 The principle of objective
2.1.2.7 The principle of feedback
2.1.2.8 The principle of difference
2.1.3 Process of performance appraisal
2.1.4 Form of performance appraisal
2.1.4.1 Evaluation time
2.1.4.2 Evaluation subject
2.2 The main methods of performance appraisal
2.2.1 Management by Objectives(MBO)
2.2.1.1 Introduction to the Management by Objectives(MBO)
2.2.1.2 Characteristics of Management by objectives
2.2.2 Key Performance Indicators(KPI)
2.2.2.1 Introduction to the Key Performance Indicators(KPI)
2.2.2.2 Characteristics of Key Performance Indicators(KPI)
2.2.3 Balanced Scorecard Method(BSC)
2.2.3.1 Introduction to the Balanced Scorecard Method(BSC)
2.2.3.2 Characteristic of Balanced Scorecard Method(BSC)
2.2.4 360-degree performance appraisal method(360)
2.2.4.1 Introduction to360-degree performance appraisal
2.2.4.2 Characteristics of360-degree performance appraisal
2.3 Overview of performance appraisal in domestic government investmentpromotion officer
Chapter Ⅲ Status quo of performance appraisal
3.1 Main duty of T Bureau
3.2 Organizational structure of T Bureau
3.3 Personnel situation
3.4 Main work of unofficial IP staff
3.4.1 Business visits
3.4.2 Reception for inspection group
3.4.3 Project promotion
3.5 Content and Indicators of performance appraisal
3.6 Current application of assessment results
3.6.1 Quarterly bonus distribution
3.6.2 Personnel withdrawal
Chapter Ⅳ Problems in performance appraisal
4.1 Inaccurate positioning of performance appraisal
4.2 Inoperability in setting appraisal indicators
4.3 Lack objectivity of performance appraisal methods
4.4 Ineffective application of appraisal results
Chapter Ⅴ Optimization of performance appraisal system
5.1 Identify performance appraisal goals
5.2 Principles of optimizing appraisal system
5.3 Optimization of setting appraisal indicators
5.3.1 Setting first-level appraisal indicators
5.3.2 Setting second-level indicators
5.3.3 Setting indicators of deducting points
5.4 Optimization of applying performance appraisal
5.4.1 Appraisal feedback
5.4.2 Rewards and punishments system
5.4.3 Position promotion and demotion system
Chapter Ⅵ Conclusions and prospects
6.1 Conclusion
6.2 Prospects
REFERENCE
【参考文献】：
期刊论文
[1]论需求层次理论在人力资源管理实践中的应用[J]. 李生鹏,李薇. 河北北方学院学报(社会科学版). 2018(06)
[2]激励理论在企业管理中的应用[J]. 李力荣,高宁. 中国市场. 2018(36)
[3]华为公司激励理论在企业管理中的应用[J]. 杜晓哲. 中国商论. 2018(13)
[4]激励理论下的我国国有企业薪酬管理分析[J]. 唐林. 现代经济信息. 2018(08)
[5]双因素激励理论在企业薪酬管理中的应用[J]. 周毅刚. 财会学习. 2018(09)
[6]公共服务可以外包,政府责任不能缺失[J]. 陈婧. 人民论坛. 2017(20)
[7]浅谈绩效考核在人力资源管理中的作用[J]. 彭洪. 人力资源管理. 2015(05)
硕士论文
[1]我国公共服务外包中政府角色研究[D]. 匡婷.南昌大学 2018
[2]政府购买服务后的监管责任[D]. 赵月星.郑州大学 2018
[3]铜陵市招商部门工作人员绩效考核机制优化研究[D]. 郑秋艳.安徽财经大学 2017
[4]广州开发区招商引资中的政府行为研究[D]. 李晶晶.华南理工大学 2017
[5]经济新常态下地方政府招商管理转型研究[D]. 陈影.温州大学 2017
[6]新公共管理视角下政府招商模式转变研究[D]. 朱莹.南京大学 2016
[7]X市招商局绩效考核管理改革研究[D]. 陈雯.华东政法大学 2016
[8]张江高科技园区绩效评价指标体系建构研究[D]. 吴雪.华东师范大学 2015
[9]产业园区招商管理人员薪酬激励研究[D]. 郭雄宇.中国地质大学(北京) 2015
[10]中马钦州产业园招商引资问题研究[D]. 何珉.广西大学 2015
本文编号：3608527
【文章来源】：广东外语外贸大学广东省
【文章页数】：75 页
【学位级别】：硕士
【文章目录】：
ACKNOWLEDGEMENTS
ABSTRACT
摘要
LIST OF ABBREVIATIONS
Chapter Ⅰ Introduction
1.1 Research background
1.2 Research significance
1.2.1 Practical significance
1.2.2 Theoretical significance
1.3 Focus issues
1.4 Research methods
1.4.1 Literature analysis
1.4.2 Interview method
1.4.3 Case Analysis
1.5 Research ideas
Chapter Ⅱ Literature review
2.1 Basic concepts of Performance Appraisal
2.1.1 Definition of performance appraisal
2.1.2 Principles of Performance Appraisal(Liang Hongfu,2011)
2.1.2.1 Principle of fairness
2.1.2.2 Principle of Strictness
2.1.2.3 Single-superior evaluation
2.1.2.4 The principle of disclosure
2.1.2.5 Principle of Reward and Punishment
2.1.2.6 The principle of objective
2.1.2.7 The principle of feedback
2.1.2.8 The principle of difference
2.1.3 Process of performance appraisal
2.1.4 Form of performance appraisal
2.1.4.1 Evaluation time
2.1.4.2 Evaluation subject
2.2 The main methods of performance appraisal
2.2.1 Management by Objectives(MBO)
2.2.1.1 Introduction to the Management by Objectives(MBO)
2.2.1.2 Characteristics of Management by objectives
2.2.2 Key Performance Indicators(KPI)
2.2.2.1 Introduction to the Key Performance Indicators(KPI)
2.2.2.2 Characteristics of Key Performance Indicators(KPI)
2.2.3 Balanced Scorecard Method(BSC)
2.2.3.1 Introduction to the Balanced Scorecard Method(BSC)
2.2.3.2 Characteristic of Balanced Scorecard Method(BSC)
2.2.4 360-degree performance appraisal method(360)
2.2.4.1 Introduction to360-degree performance appraisal
2.2.4.2 Characteristics of360-degree performance appraisal
2.3 Overview of performance appraisal in domestic government investmentpromotion officer
Chapter Ⅲ Status quo of performance appraisal
3.1 Main duty of T Bureau
3.2 Organizational structure of T Bureau
3.3 Personnel situation
3.4 Main work of unofficial IP staff
3.4.1 Business visits
3.4.2 Reception for inspection group
3.4.3 Project promotion
3.5 Content and Indicators of performance appraisal
3.6 Current application of assessment results
3.6.1 Quarterly bonus distribution
3.6.2 Personnel withdrawal
Chapter Ⅳ Problems in performance appraisal
4.1 Inaccurate positioning of performance appraisal
4.2 Inoperability in setting appraisal indicators
4.3 Lack objectivity of performance appraisal methods
4.4 Ineffective application of appraisal results
Chapter Ⅴ Optimization of performance appraisal system
5.1 Identify performance appraisal goals
5.2 Principles of optimizing appraisal system
5.3 Optimization of setting appraisal indicators
5.3.1 Setting first-level appraisal indicators
5.3.2 Setting second-level indicators
5.3.3 Setting indicators of deducting points
5.4 Optimization of applying performance appraisal
5.4.1 Appraisal feedback
5.4.2 Rewards and punishments system
5.4.3 Position promotion and demotion system
Chapter Ⅵ Conclusions and prospects
6.1 Conclusion
6.2 Prospects
REFERENCE
【参考文献】：
期刊论文
[1]论需求层次理论在人力资源管理实践中的应用[J]. 李生鹏,李薇. 河北北方学院学报(社会科学版). 2018(06)
[2]激励理论在企业管理中的应用[J]. 李力荣,高宁. 中国市场. 2018(36)
[3]华为公司激励理论在企业管理中的应用[J]. 杜晓哲. 中国商论. 2018(13)
[4]激励理论下的我国国有企业薪酬管理分析[J]. 唐林. 现代经济信息. 2018(08)
[5]双因素激励理论在企业薪酬管理中的应用[J]. 周毅刚. 财会学习. 2018(09)
[6]公共服务可以外包,政府责任不能缺失[J]. 陈婧. 人民论坛. 2017(20)
[7]浅谈绩效考核在人力资源管理中的作用[J]. 彭洪. 人力资源管理. 2015(05)
硕士论文
[1]我国公共服务外包中政府角色研究[D]. 匡婷.南昌大学 2018
[2]政府购买服务后的监管责任[D]. 赵月星.郑州大学 2018
[3]铜陵市招商部门工作人员绩效考核机制优化研究[D]. 郑秋艳.安徽财经大学 2017
[4]广州开发区招商引资中的政府行为研究[D]. 李晶晶.华南理工大学 2017
[5]经济新常态下地方政府招商管理转型研究[D]. 陈影.温州大学 2017
[6]新公共管理视角下政府招商模式转变研究[D]. 朱莹.南京大学 2016
[7]X市招商局绩效考核管理改革研究[D]. 陈雯.华东政法大学 2016
[8]张江高科技园区绩效评价指标体系建构研究[D]. 吴雪.华东师范大学 2015
[9]产业园区招商管理人员薪酬激励研究[D]. 郭雄宇.中国地质大学(北京) 2015
[10]中马钦州产业园招商引资问题研究[D]. 何珉.广西大学 2015
本文编号：3608527
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