基于学生满意度的新疆高校留学生管理现状调查研究

发布时间：2018-06-28 17:07

本文选题：留学生管理 + 学生满意度　；参考：《新疆师范大学》2012年硕士论文

【摘要】：随着新疆高校留学生规模不断扩大，留学生来源国不断增加，新疆高校留学生管理显得尤为重要。通过调查留学生对所在院校管理的满意度，可以找出新疆高校留学生管理工作的优势和劣势，为留学生教育管理部门提供有价值的信息，从而吸引更多的留学生，同时对高校留学生管理事业的发展以及新疆高校自身的发展都有重要作用。本文以顾客满意度理论为基础，查阅并分析了大量有关高校留学生管理的文献，并通过“新疆高校留学生管理满意度调查问卷”对新疆乌鲁木齐五所高校的留学生本科以及硕士生进行了管理满意度情况的调研。通过统计分析调研数据，得出新疆高校留学生对所在院校管理的总体满意度以及管理各层面的满意度指数；同时结合访谈内容，分析出影响留学生管理满意度的因素；最后根据研究结论提出一些提高新疆高校留学生管理满意度的建议和策略。
[Abstract]:With the expansion of the scale of foreign students and the increase of the source countries of foreign students in Xinjiang, the management of foreign students in Xinjiang colleges and universities is particularly important. By investigating the satisfaction of foreign students with the management of their universities, we can find out the advantages and disadvantages of the management of foreign students in universities in Xinjiang, and provide valuable information for the administrative departments of foreign students' education, thus attracting more students to study abroad. At the same time, it plays an important role in the development of the management of foreign students and the development of Xinjiang universities. Based on the theory of customer satisfaction, this paper has consulted and analyzed a large number of documents on the management of foreign students in colleges and universities. The management satisfaction of foreign students and master students in five universities in Urumqi, Xinjiang was investigated by the questionnaire of management satisfaction of foreign students in Xinjiang colleges and universities. Through the statistical analysis of the survey data, the overall degree of satisfaction to the management of the colleges and universities in Xinjiang and the satisfaction index of each level of management are obtained, and at the same time, the factors influencing the satisfaction degree of the management of foreign students are analyzed in combination with the contents of the interviews. Finally, according to the conclusion of the study, some suggestions and strategies to improve the management satisfaction of foreign students in Xinjiang colleges and universities are put forward.
【学位授予单位】：新疆师范大学
【学位级别】：硕士
【学位授予年份】：2012
【分类号】：G647

【参考文献】