网络环境中学习型组织学习绩效评估研究

发布时间：2018-12-11 08:43

【摘要】：与传统的学习型组织相比,网络环境中的学习型组织具有更加复杂的学习绩效内涵,不仅包括组织整体绩效,同时也包含组织内个体学习绩效。为了获得符合企业期望的整体绩效与个体绩效,学习型组织需积极开展学习绩效评估,整合学习绩效评估结果,调整企业战略目标、经营重点、管理流程,推动企业全面发展。本文立足学习型组织,对企业中学习型组织的学习绩效进行全面解读,通过对比国内外研究现状,重新界定了学习型组织、学习绩效、绩效评估、网络环境等相关概念,明确了本文的研究范畴,为本文奠定了研究的理论依据。其次,利用定性研究与定量研究相结合的方法,本文提炼出学习品质、网络学习行为、学习结果、组织效率、组织经济5个一级学习绩效指标以及其余12个二级学习绩效指标和33个三级学习绩效指标。与此同时,本文通过问卷发放、回收、专家咨询等途径,得到了网络环境中学习型组织学习绩效三级指标的合理性数据,在使用SPSS软件进行信度与效度验证后,最终提出了一个科学、系统的学习绩效评估指标体系。该体系包含了学习绩效评估指标层级结构、指标权重以及指标评估标准,为本文开展网络环境中学习型组织学习绩效评估提供了有效的参考价值。最后,笔者通过实证研究的方式进一步验证了网络环境中学习型组织学习绩效评估指标体系的合理性以及各学习指标间的相关性,为完善、规范学习绩效评估流程提出了相关建议,提高了学习绩效评估指标体系在企业的使用范畴。
[Abstract]:Compared with the traditional learning organization, the learning organization in the network environment has more complex connotation of learning performance, including not only the overall performance of the organization, but also the individual learning performance in the organization. In order to obtain the overall performance and individual performance in line with the expectations of enterprises, learning organizations should actively carry out learning performance evaluation, integrate the results of learning performance evaluation, adjust the strategic objectives of enterprises, focus on management, management processes, and promote the overall development of enterprises. Based on the learning organization, this paper comprehensively interprets the learning performance of the learning organization in enterprises, and redefines the related concepts such as learning organization, learning performance, performance evaluation, network environment and so on by comparing the current research situation at home and abroad. Clear the scope of this study, for this study laid the theoretical basis. Secondly, by combining qualitative and quantitative studies, this paper abstracts learning quality, online learning behavior, learning results and organizational efficiency. The organizational economy includes 5 first-level learning performance indicators and the remaining 12 second-level learning performance indicators and 33 third-level learning performance indicators. At the same time, this paper obtains the reasonable data of learning organization learning performance in the network environment by means of questionnaire issuing, recovery, expert consultation and so on. After using SPSS software to verify the reliability and validity. Finally, a scientific and systematic evaluation index system of learning performance is put forward. This system includes learning performance evaluation index hierarchy, index weight and index evaluation standard, which provides an effective reference value for this paper to carry out learning organization learning performance evaluation in the network environment. Finally, the author further verifies the rationality of learning organization learning performance evaluation index system and the correlation between each learning index in the network environment through the way of empirical research. Some suggestions are put forward to standardize the process of learning performance evaluation, and the scope of application of learning performance evaluation index system in enterprises is improved.
【学位授予单位】：湖南师范大学
【学位级别】：硕士
【学位授予年份】：2015
【分类号】：G434

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