A财产保险公司绩效管理体系改进研究

发布时间：2018-05-06 13:55

本文选题：A财产保险公司 + 绩效考核　；参考：《兰州大学》2017年硕士论文

【摘要】：伴随着我国社会、经济的长期发展,普通民众收入不断增长,人们对保险产品的认识也更加深入,这都推进了中国保险事业的长足进步。目前,已形成以国有商业保险公司为主体、中外保险公司并存、多家保险公司竞争的市场格局。在当前市场背景下,竞争激烈而残酷,国内保险企业有必要做好迎接挑战的准备。人才是企业未来成功的关键,绩效管理作为企业管理的重要部分,如果能有效执行,将锻造出积极、富有活力的工作团队,并最终助力于企业目标的实现。A财产保险公司是国内一家大型保险公司的三级分支机构,继承了其总公司在绩效管理方面的优良基因,有不少值得借鉴的地方,但由于地域经济发展以及人员素质的限制,其绩效管理体系的建立和实施仍存在不少问题。对A公司绩效管理体系的分析、研究,本文主要采用访谈、问卷调查以及资料查阅相结合的方式,重点从三个方面着手:第一,梳理绩效管理循环链路的每个环节,发现和查找企业绩效管理实践中的纰漏与不足;第二,着重考察企业如何实现目标管理,如何运用KPI于绩效的日常管理;第三,也是本文的重点,即对A财产保险公司绩效管理实践中存在的不足,给出可行的解决措施。A公司绩效管理体系总体结构合理、逻辑清晰,独创的“SCC标准”、“四五原则”及绩效排名工具,值得学习和借鉴。本文通过完善A公司绩效管理流程、加强其绩效管理制度保障以及优化部分KPI指标,为A公司绩效管理体系的改进和发展提供了依据。
[Abstract]:With the long-term development of our society and economy, the income of ordinary people is increasing, and people's understanding of insurance products is more in-depth, which has promoted the great progress of China's insurance industry. At present, the state-owned commercial insurance companies as the main body, Chinese and foreign insurance companies coexist, many insurance companies compete in the market pattern. In the current market background, the competition is fierce and cruel, it is necessary for domestic insurance companies to prepare for the challenge. Talent is the key to the future success of an enterprise. Performance management is an important part of enterprise management. If it can be implemented effectively, it will forge an active and dynamic working team. In the end, the property insurance company is a third-level branch of a large insurance company in China. It inherits the excellent gene of its head office in performance management, and has a lot to learn from it. However, due to the limitation of regional economic development and personnel quality, there are still many problems in the establishment and implementation of its performance management system. To A company performance management system analysis, the research, this article mainly uses the interview, the questionnaire survey and the data consult unifies the way, the focal point starts from three aspects: first, combs the performance management circulation link each link, Find and find the defects and deficiencies in the practice of enterprise performance management; second, focus on how to achieve objective management, how to use KPI in performance management; third, is the focus of this paper, That is, to solve the problems in the practice of performance management of A property insurance company, the feasible measures are given. The overall structure of the performance management system of A company is reasonable, the logic is clear, and the original "SCC standard", "four or five principles" and the performance ranking tool are given. It is worth learning and drawing lessons from. This paper provides a basis for the improvement and development of A company's performance management system by perfecting the performance management process, strengthening its performance management system protection and optimizing some KPI indicators.
【学位授予单位】：兰州大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：F272.92;F842.3

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