老乡鸡餐饮集团员工培训体系优化研究

发布时间：2018-04-25 17:37

本文选题：老乡鸡 + 中式快餐连锁　；参考：《兰州理工大学》2017年硕士论文

【摘要】：随着社会主义市场经济的快速发展,作为第三产业的餐饮业步入快速发展通道,餐饮营业额屡创新高,越来越多的餐饮企业如雨后春笋般建立。餐饮行业属于劳动力密集型服务行业,职工总体水平是制约企业发展的关键要素,企业要想从市场激烈竞争中胜出,通过加强员工培训来提高职工总体水平成为一项重要的措施。本文以“老乡鸡餐饮集团员工培训体系优化研究”为题,采用理论和实践、定性和定量相结合的分析方式,通过发放调查问卷、分析统计数据、员工访谈、研究文献等方法,对老乡鸡餐饮集团发展情况、人力资源现状以及现有员工培训体系进行深入研究,发现其中存在体系不完善,管理层培训工作重视程度不够,培训课程设置不科学合理、考核激励机制不健全等问题。对此,本文结合人力资源管理当代培训理论等相关理论知识,在培训需求分析、培训目标设置、培训方案制定和实施、培训效果评估和转化、培训体系保障等方面对老乡鸡餐饮集团员工培训体系提出优化建议。本文的研究将人力资源管理关于培训相关的理论具体运用于老乡鸡餐饮集团员工培训管理当中,对集团的人力资源管理具有现实的指导意义,同时也为同行业的培训工作提供借鉴和参考。
[Abstract]:With the rapid development of the socialist market economy, the catering industry as the tertiary industry has entered the fast development channel, the restaurant turnover has repeatedly reached a new high, and more and more catering enterprises have been established like bamboo shoots after a spring rain. The catering industry is a labor-intensive service industry, and the overall level of employees is the key factor restricting the development of enterprises. Enterprises want to win from the fierce competition in the market. It is an important measure to improve the overall level of staff by strengthening staff training. Based on the topic of "study on the Optimization of employee training system in Laoxiang Chicken Catering Group", this paper adopts the methods of combining theory and practice, qualitative and quantitative analysis, through the distribution of questionnaires, analysis of statistical data, staff interviews, research literature, etc. This paper makes a thorough study on the development situation, the present situation of human resources and the existing staff training system of the Laoqi Catering Group. It is found that the existing system is not perfect, the management training work is not paid enough attention to, and the training curriculum is not scientific and reasonable. The examination incentive mechanism is not perfect and so on. In view of this, this paper combines human resource management contemporary training theory and other relevant theoretical knowledge, in training needs analysis, training goal setting, training program formulation and implementation, training effect evaluation and transformation, Training system security and other aspects of the township chicken catering group staff training system optimization suggestions. In this paper, the theory of human resource management about training is applied to the training management of the staff of Laoxiang Chicken Catering Group, which has practical guiding significance for the human resource management of the Group. At the same time for the same industry training work to provide reference and reference.
【学位授予单位】：兰州理工大学
【学位级别】：硕士
【学位授予年份】：2017
【分类号】：F272.92;F719.3

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