中国服务外包对服务业发展影响的实证研究

发布时间：2018-04-27 22:53

本文选题：服务外包 + 服务业　；参考：《上海社会科学院》2013年硕士论文

【摘要】：20世纪90年代以来,随着全球经济的快速发展,信息技术的迅速发展,国际生产分工体系的日益完善,竞争环境日益复杂化,服务业跨国投资发展速度很快,以服务业外包和高科技、高附加值的高端制造及研究环节转移为主要特征的新一轮全球产业结构调整正在兴起。中国服务外包领域已形成一定的优势,市场大展出具规模,大力发展服务外包对于我国发展电信、信息技术、金融等服务行业,改善服务产业结构,吸收社会闲置劳动力,提高人力资源水平,实现经济可持续发展等具有很重要的意义。本文首先就服务业和服务外包进行理论综述,分析了服务业和服务外包的现状,服务外包的主要分类和形式,从理论上证实了服务外包对服务业发展的重要性,中国应该顺应世界服务外包发展潮流,抓住机遇,促进服务外包发展。再从国外服务外包发展历程和特点,服务外包对服务业发展的影响,以美国为主的发包国和以印度为主的承包国为例,揭开其促进美国、印度服务外包发展的主要因素,从而引出了中国服务业和服务外包发展的现状和特点。然后对服务业和服务外包发展进行实证分析,利用服务业增长和离岸服务外包的协整性及因果关系检验,服务外包和增加值的回归关系拟合,分析服务业和服务外包的关系。再从我国主要服务行业离岸服务外包进行态势分析,采用波士顿矩阵分析方法,得出金融服务外包在行业内的比重相对较低,但服务外包的发展速度已超过平均水平,交通运输行业在整个行业的比重较高,但其发展水平远远低于其平均水平。服务外包的发展对服务业发展的影响较大,服务外包的快速增长能够有效的促进我国服务业的良性发展。而影响服务外包的主要因素有服务市场的市场化程度、服务业的信息化程度、服务人才的质量和成本,以及服务业企业的管理水平和竞争力等。这就要求我国在以扩大服务外包促进服务业加快发展的过程中,突破过去制造业承接国际转移中归于成本相对较低的土地、劳动力资源以及优惠政策等因素的路径依赖,更多地从优化服务外包产业发展的政策和质体环境、提升产业能级和辐射带动作用等方面,更多的以市场而非政府去推动服务外包产业发展。
[Abstract]:Since the 1990s, with the rapid development of the global economy, the rapid development of information technology, the increasingly perfect system of international production division, the increasingly complex competitive environment, the rapid development of transnational investment in the service industry. A new round of global industrial restructuring is emerging, which is characterized by service outsourcing and high technology, high value-added high-end manufacturing and research transfer. China has formed a certain advantage in the field of service outsourcing. The market is on display on a large scale. Vigorously developing service outsourcing will help China develop telecommunications, information technology, finance and other service industries, improve the service industry structure, and absorb idle labor in society. It is of great significance to improve the level of human resources and realize the sustainable development of economy. This paper firstly summarizes the theory of service industry and service outsourcing, analyzes the present situation of service industry and service outsourcing, the main categories and forms of service outsourcing, and theoretically proves the importance of service outsourcing to the development of service industry. China should conform to the trend of world service outsourcing, seize the opportunity and promote the development of service outsourcing. Then, from the development history and characteristics of foreign service outsourcing, the influence of service outsourcing on service industry development, taking the United States as the main contracting country and India as the main contracting country as an example, this paper reveals the main factors that promote the development of service outsourcing in the United States and India. Thus, the current situation and characteristics of service industry and service outsourcing development in China are elicited. Then it makes an empirical analysis on the development of service industry and service outsourcing, analyzes the relationship between service industry and service outsourcing by using the cointegration and causality test of service industry growth and offshore service outsourcing, and fitting the regression relationship between service outsourcing and service outsourcing. From the situation analysis of offshore service outsourcing in main service industries in China, using the Boston matrix analysis method, it is concluded that the proportion of financial service outsourcing in the industry is relatively low, but the development speed of service outsourcing has exceeded the average level. The proportion of transportation industry in the whole industry is high, but its development level is far lower than its average level. The development of service outsourcing has a great impact on the development of service industry. The rapid growth of service outsourcing can effectively promote the healthy development of our service industry. The main factors influencing service outsourcing are the marketization of service market, the informatization of service industry, the quality and cost of service personnel, and the management level and competitiveness of service enterprises. This requires that in the process of accelerating the development of the service industry by expanding service outsourcing, our country should break through the path dependence of factors such as relatively low cost land, labor resources and preferential policies in undertaking international transfers in the manufacturing industry in the past. More from the optimization of the service outsourcing industry development policy and quality environment, the promotion of industry levels and radiation to promote the role of the market rather than the government to promote the development of service outsourcing industry.
【学位授予单位】：上海社会科学院
【学位级别】：硕士
【学位授予年份】：2013
【分类号】：F752.68;F719

【参考文献】