基于动态能力的饭店资源整合研究

发布时间：2018-06-09 11:56

本文选题：饭店 + 资源整合　；参考：《华侨大学》2013年博士论文

【摘要】：企业本质上是资源的集合体，企业资源管理实质就是资源整合的过程。在不确定环境下，企业绩效或竞争优势的产生，关键在于实现企业资源整合的效率和效果，，也在于培育和提升企业的动态能力。目前资源整合、动态能力在饭店领域的相关研究成果并不多见，在既有文献中主要采用定性研究，缺乏定量分析。因此，采用规范分析与实证研究相结合的方法，从动态能力视角研究系统地研究饭店资源整合具有重要的意义。本文通过对现有文献深入挖掘和分析研究，以资源基础理论、动态能力理论、系统思维观、价值链和模块化为基础，梳理了饭店资源整合的理论体系，提出饭店资源整合的路径框架。本文将资源整合划分为稳定调整、丰富细化和开拓创造三个维度，将动态能力划分为环境感知能力、组织学习能力、整合重置能力和组织柔性能力，将组织绩效划分为财务绩效和非财务绩效两个维度，以探讨它们之间的影响关系；将环境不确定性划分为市场动荡、竞争强度和技术波动三个维度，以探讨环境不确定性对资源整合、动态能力的驱动作用和调节作用。在此基础上，本文构建了面向饭店企业的环境不确定性、资源整合、动态能力与组织绩效之间关系的整体模型，提出9个主要变量关系的研究假设及125个研究子假设。本文以国内的饭店企业为研究对象，利用调查问卷收集数据，共获得来自全国27个省市区352份有效样本，采用回归分析、结构方程模型等方法进行实证检验，检验结果显示在总共134个研究假设中50个假设得到了数据较好的验证，有84个假设（全部为子假设）没有得到数据的支持；虽然得到数据支持的研究假设数量并不理想，但9个主要变量关系的研究假设得到了数据的支持或部分支持。研究发现资源整合、动态能力各子维度对组织绩效影响关系是不相同的，开拓创造直接影响非财务绩效，组织学习能力直接影响非财务绩效，组织柔性能力直接影响财务绩效和非财务绩效。实证结果支持环境不确定性的驱动和调节双重作用，技术波动对资源整合的驱动作用和调节作用显著，技术波动、市场动荡对动态能力产生驱动作用和调节作用。实证结果也证明了动态能力的中介作用，组织学习能力在开拓创造与非财务绩效的关系中起中介作用，组织柔性能力在开拓创造与财务绩效的关系中起中介作用，组织柔性能力在开拓创造与非财务绩效的关系中起作用。本文尝试将环境、资源和能力整合进一个框架进行研究，从理论层面，丰富了资源整合、动态能力与组织绩效关系的实证研究；从实践层面，使饭店经营管理者能更好地理解和运用资源整合、动态能力，能更积极地的认识和应对环境不确定性，促进饭店企业竞争优势的获取和维持。
[Abstract]:Enterprise is essentially a collection of resources, and the essence of enterprise resource management is the process of resource integration. In the uncertain environment, the key of enterprise performance or competitive advantage is to realize the efficiency and effect of enterprise resource integration, and also to cultivate and enhance the dynamic ability of enterprise. At present, resources integration, dynamic capabilities in the field of hotel research results are rare, the existing literature mainly uses qualitative research, the lack of quantitative analysis. Therefore, it is of great significance to study hotel resource integration systematically from the perspective of dynamic capability by combining normative analysis with empirical research. Based on the theory of dynamic capability, the view of system thinking, the value chain and modularization, this paper combs the theoretical system of hotel resource integration, and puts forward the path frame of hotel resource integration. The dynamic ability is divided into environmental perception ability, organizational learning ability, integrated reset ability and organizational flexibility ability, and organizational performance is divided into two dimensions: financial performance and non-financial performance. The environmental uncertainty is divided into three dimensions: market turbulence, competition intensity and technology fluctuation, in order to explore the driving and regulating effects of environmental uncertainty on resource integration and dynamic capability. On this basis, this paper constructs the overall model of the relationship between environmental uncertainty, resource integration, dynamic capability and organizational performance for hotel enterprises. The research hypotheses of 9 main variables and 125 sub-hypotheses are put forward. In this paper, 352 valid samples from 27 provinces, municipalities and cities in China are collected by using questionnaire to collect data, and regression analysis is used. The results show that 50 of 134 research hypotheses are well verified by data, and 84 hypotheses (all subhypotheses) are not supported by data. Although the number of research hypotheses supported by data is not ideal, the research hypotheses of nine main variables are supported or partially supported by data. The study found that the sub-dimensions of resource integration and dynamic ability have different influence on organizational performance. Development creation directly affects non-financial performance and organizational learning ability directly affects non-financial performance. Organizational flexibility directly affects financial performance and non-financial performance. The empirical results support the dual role of driving and regulating of environmental uncertainty, the driving and regulating effect of technology fluctuation on resource integration, and the driving and regulating effect of technology fluctuation and market turbulence on dynamic ability. The empirical results also prove that dynamic ability plays an intermediary role, organizational learning ability plays an intermediary role in the relationship between pioneering creation and non-financial performance, and organizational flexibility plays an intermediary role in the relationship between pioneering creation and financial performance. Organizational flexibility plays a role in exploring the relationship between creation and non-financial performance. This paper attempts to integrate environment, resources and capabilities into a framework, which enriches resource integration from a theoretical perspective. The empirical study on the relationship between dynamic capability and organizational performance, from the practical level, makes hotel managers better understand and use the integration of resources, dynamic ability, can more actively understand and deal with environmental uncertainty, To promote the acquisition and maintenance of competitive advantages of hotel enterprises.
【学位授予单位】：华侨大学
【学位级别】：博士
【学位授予年份】：2013
【分类号】：F719

【参考文献】