成都服务外包产业发展及经济效应分析

发布时间：2018-06-12 21:59

本文选题：服务外包 + 经济效应　；参考：《西南财经大学》2012年硕士论文

【摘要】：外包(Outsourcing)并不是一个新的经济现象,它最早可以追述到上个世纪20年代,美国福特公司开展的零部件供应的外部化,但引起人们广泛关注的时间则是1989年。Kodak公司与IBM公司签署了信息技术外包的协议,这项策略为柯达公司节约了20%的年运营成本。此后世界各大公司纷纷效仿柯达的模式,外包成为企业的一项战略性决策。全世界范围内掀起了服务外包业务流程转移的浪潮,服务外包产业得到了迅速的发展。服务外包产业作为现代服务业的重要组成部分,由于具有附加值较高、吸纳就业能力较强、资源消耗较低等特点,在全球范围内提倡低碳经济、绿色GDP的宏观背景下得到了快速的发展。就全球服务外包产业整体发展而言,一方面是欧美以及日本等发达国家和地区的企业为了节约成本、提高效益把自身的非核心、非具有竞争力的处于价值链低端的业务转移出去；另一方面则是印度、中国以及菲律宾等新兴发展中国家凭借自身的人力资源优势承接了大量的服务外包业务。就服务外包的承接国而言,印度是世界上最大的软件与服务外包产业的离岸服务外包承接国。中国外包产业起步较晚,最早记录在案的时间为1985年,而外包产业大规模的发展却是在2000年之后。服务外包产业涉及的领域也由传统的制造业外包发展到现今的软件服务外包、金融服务外包、人力资源外包等领域。就外包的类别而言,信息技术外包(ITO)占据了服务外包市场大部分的份额,但业务流程外包(BPO)以及知识流程外包(KPO)也正成为发展的主流。全球服务外包的承接国家为了更好的利用自身的人力资源优势正展开着激烈的竞争。就国内的服务外包产业而言,成都作为中西部5个示范城市之一的示范城市,由于具有大量综合素质较高的劳动力资源以及地理区位优势,外包产业取得了不俗的成绩。从2005年成都开始打造全新的服务外包产业开始,外包业发展十分迅速。服务外包产业已成为成都市的战略性新兴产业,在地区经济发展中起着十分重要的作用。成都服务外包产业在取得一定成绩的同时,也存在着一些制约其发展的问题。与此同时,成都还面临着来自印度、爱尔兰等服务外包产业发达国家以及本土其他示范城市的激烈竞争。服务外包产业的发展还有很长的路要走。2008年的全球性金融危机以及2011年的日本大地震,给主要承接其服务外包转移的成都带来冲击与影响的同时,也给成都市服务外包产业带来了新的发展机遇。在全球服务业转移的浪潮中,成都市服务外包产业如何才能在竞争中脱颖而出以及如何促进其外包产业的进一步发展是一个十分具有现实意义的研究课题。本文综合运用比较分析以及定性分析的规范研究方法,结合经济学、管理学等学科的知识,遵照提出问题、分析问题以及解决问题的模式进行研究。本文在分析成都服务外包产业发展历程、现状以及特点的基础之上,通过对高新区相关产业数据进行对比分析得出了成都开展服务外包产业会提升其产业结构、促进就业、提高技术水平,从而推动成都经济发展的结论。最后针对成都服务外包产业现存的问题,提出了相应的政策和建议。本文的创新之处在于：首先,为了更为准确的分析成都服务外包产业发展的特点,通过与一线外包示范城市中的的北京、上海、广州以及二线城市中的武汉、重庆以及合肥作比较,较为客观的定位了成都外包产业在全国示范城市中的地位,得出了成都服务外包产业与一线发达示范城市差距较大,与中西部示范城市相比具有比较优势的结论。其次,本文以高新区第三产业数据近似的反映了成都服务外包产业发展的情况,得出了成都市通过开展服务外包产业促进其产业结构升级、技术水平进步、就业人数增加以及推动其经济增长的结论。本文最后一章是对全文的回顾和总结。整体而言,文章层次清晰,逻辑严密,但由于统计的滞后性以及成都开展服务外包产业的时间较短,不能对其进行实证分析,还有待于进一步的研究。
[Abstract]:Outsourcing ( outsourcing ) is not a new economic phenomenon . It can be traced back to the externalization of the supply of parts supplied by Ford in the 1920s , but the time for extensive attention is 1989 . The Kodak Company and IBM signed an information technology outsourcing agreement .

For the overall development of the global outsourcing industry , on the one hand , the enterprises in developed countries and regions such as the United States and America , as well as Japan , have shifted their non - core , non - competitive value chain at the low end of the value chain in order to save cost .
On the other hand , emerging developing countries , such as India , China and the Philippines , have carried out a large number of outsourcing services with their own human resources . In the case of outsourcing , India is the largest software and services outsourcing country in the world . In addition , the outsourcing industry started relatively late . In the case of outsourcing industry , the first time to record the case was in 1985 .

In the case of the domestic service outsourcing industry , Chengdu , as one of the five demonstration cities of the mid - west , has made great achievements in the development of the outsourcing industry . In the meantime , Chengdu also faces fierce competition from outsourcing industry developed countries such as India , Ireland and other demonstration cities . In the meantime , Chengdu also faces the new development opportunities in the development of regional economy . In the wave of global service transfer , the outsourcing industry of Chengdu City can differentiate itself from the competition and how to promote the further development of its outsourcing industry is a very realistic research topic .

Based on the analysis of the development course , the present situation and the characteristics of Chengdu service outsourcing industry , this paper makes a comparative analysis on the development course , current situation and characteristics of Chengdu service outsourcing industry , and then concludes that the outsourcing industry in Chengdu will improve its industrial structure , promote employment and improve the technical level , thus promoting the conclusion of Chengdu ' s economic development . Finally , the paper puts forward the corresponding policies and recommendations for the existing problems of the outsourcing industry in Chengdu .

First , in order to analyze the characteristics of Chengdu service outsourcing industry more accurately , the status of Chengdu outsourcing industry in the national demonstration city is objectively determined through comparison with Wuhan , Chongqing and Hefei from Beijing , Shanghai , Guangzhou and second - tier cities in the first - line outsourcing model city .

The last chapter of this article is a review and summary of the full text . Overall , the article is clear and logical , but because of the lag of statistics and the short time of the service outsourcing industry in Chengdu , it is not possible to carry out an empirical analysis , but also to further study .
【学位授予单位】：西南财经大学
【学位级别】：硕士
【学位授予年份】：2012
【分类号】：F719

【参考文献】