组织学习对饭店持续创新能力的影响研究
发布时间：2018-07-18 11:58
【摘要】：在全球经济转型背景下,饭店为推动服务创新,满足顾客消费需求的多变性,越来越重视组织学习。文章以长沙、三亚高星级饭店为例,运用结构方程模型(SEM)进行了饭店组织学习对持续创新能力的影响研究,发现知识共享、知识运用、知识记忆对技术创新、制度创新和支持创新的影响较强,知识获取对制度创新和支持创新的影响较弱;饭店必须综合考虑知识获取、知识共享、知识运用、知识记忆等要素对服务创新的影响,才能有效提升饭店持续创新能力,保持领先的竞争优势。
[Abstract]:In the context of global economic transformation, hotels pay more and more attention to organizational learning in order to promote service innovation and meet the variability of consumer demand. Taking Changsha and Sanya high star hotels as examples, this paper studies the influence of hotel organizational learning on the ability of continuous innovation by using structural equation model (SEM). It is found that knowledge sharing, knowledge application and knowledge memory have great influence on technological innovation. The influence of institution innovation and support innovation is strong, knowledge acquisition has weak influence on system innovation and support innovation, hotel must consider the influence of knowledge acquisition, knowledge sharing, knowledge application, knowledge memory and other factors on service innovation. In order to effectively improve the hotel's ability to continue innovation, to maintain a leading competitive advantage.
【作者单位】： 湖南师范大学旅游学院;旧金山州立大学商学院;
【基金】：国家社会科学基金项目(10BGL009) 国家旅游局基金项目(12TABZ015) 湖南师范大学青年优秀人才培养计划(2011YX07)共同资助~~
【分类号】：F719;F224
[Abstract]:In the context of global economic transformation, hotels pay more and more attention to organizational learning in order to promote service innovation and meet the variability of consumer demand. Taking Changsha and Sanya high star hotels as examples, this paper studies the influence of hotel organizational learning on the ability of continuous innovation by using structural equation model (SEM). It is found that knowledge sharing, knowledge application and knowledge memory have great influence on technological innovation. The influence of institution innovation and support innovation is strong, knowledge acquisition has weak influence on system innovation and support innovation, hotel must consider the influence of knowledge acquisition, knowledge sharing, knowledge application, knowledge memory and other factors on service innovation. In order to effectively improve the hotel's ability to continue innovation, to maintain a leading competitive advantage.
【作者单位】： 湖南师范大学旅游学院;旧金山州立大学商学院;
【基金】：国家社会科学基金项目(10BGL009) 国家旅游局基金项目(12TABZ015) 湖南师范大学青年优秀人才培养计划(2011YX07)共同资助~~
【分类号】：F719;F224
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