中国服务外包产业竞争力研究
发布时间：2018-09-12 09:36
【摘要】： 随着经济全球化的加深和国际产业结构的调整,世界服务贸易经历了长足发展,服务贸易的结构调整加快,通讯、计算机和信息服务、会计、咨询等新兴服务行业快速增长。同时,伴随着跨国公司的战略调整以及系统、网络、存储等信息技术的迅猛发展,由业务流程外包(BPO)和信息技术外包(ITO)组成的服务外包正逐渐成为服务贸易的重要形式,并在全球新一轮产业转移的浪潮中,成为至关重要的推动因素。在当前金融危机的影响下,将有更多跨国公司将其非核心业务外包,以降低成本、增强竞争力,这给我国承接外包业务带来更多发展机会。面对日渐繁荣的服务外包业务,巨大的市场容量成为发展中国家激烈争夺的焦点,而我国经过改革开放三十年的发展和积累,在发展服务外包方面拥有诸多优势。日前,国务院办公厅下发了《关于促进服务外包产业发展问题的复函》,批复了商务部会同有关部委共同制定的促进服务外包发展的政策措施,批准北京等20个城市为中国服务外包示范城市,并在20个试点城市实行一系列鼓励和支持措施,加快我国服务外包产业发展。 承接外包服务,可以增大服务业占GDP的比重,提升产业结构,节省能源消耗,减少环境污染;扩大服务出口,增加服务贸易的出口收入;创造就业,带来大量的就业机会;提高就业者的工薪收入和技能水平,给我国带来巨大的经济和社会发展利益。目前,政府的首要任务就是改善承接服务外包的投资环境,提高政府的公共服务质量,加快发展服务外包产业,本文通过对各个试点城市服务外包产业竞争力的考察和研究,深入分析不同城市发展服务外包产业的优势与亮点以及劣势与不足,并对这些优劣势进行梳理,探寻一条有利于提升中国服务外包产业竞争力的合理路径,使得促进服务外包产业发展的重要因素得到推广,阻碍或有负面影响的因素得到改善或修正。通过城市服务外包产业竞争力的研究,以期对试点城市起到引导和鼓励作用,从而在国内较大范围进一步推广,以促进服务外包产业又好又快的发展。
[Abstract]:With the deepening of economic globalization and the adjustment of international industrial structure, the world service trade has experienced considerable development, the structure adjustment of service trade has accelerated, and the new service industries, such as communication, computer and information services, accounting, consulting and so on, have grown rapidly. At the same time, with the strategic adjustment of multinational companies and the rapid development of information technology, such as system, network, storage and so on, service outsourcing, composed of business process outsourcing (BPO) and information technology outsourcing (ITO), is becoming an important form of service trade. And in the global new wave of industrial transfer, become a crucial driving factor. Under the influence of the current financial crisis, more multinational companies will outsource their non-core business in order to reduce costs and enhance competitiveness, which will bring more development opportunities to our country to undertake outsourcing business. In the face of the increasingly prosperous service outsourcing business, the huge market capacity has become the focus of fierce competition in developing countries. After 30 years of reform and opening up and accumulation, China has many advantages in the development of service outsourcing. A few days ago, the General Office of the State Council issued a "reply letter on promoting the Development of Service Outsourcing Industry," approving the policies and measures jointly formulated by the Ministry of Commerce and relevant ministries to promote the development of service outsourcing. Twenty cities such as Beijing were approved as model cities for service outsourcing in China, and a series of encouragement and support measures were implemented in 20 pilot cities to accelerate the development of service outsourcing industry in China. Undertaking outsourcing services can increase the proportion of service industry to GDP, promote industrial structure, save energy consumption, reduce environmental pollution, expand service export, increase export income of service trade, create employment and bring a lot of employment opportunities. Raising the wage income and skill level of the employed will bring huge economic and social development benefits to our country. At present, the primary task of the government is to improve the investment environment to undertake service outsourcing, to improve the government's public service quality, and to accelerate the development of service outsourcing industry. This paper deeply analyzes the advantages, bright spots and weaknesses of different cities' service outsourcing industry, and combs these advantages and disadvantages, and explores a reasonable way to promote the competitiveness of China's service outsourcing industry. The important factors that promote the development of service outsourcing industry are popularized, and the factors that hinder or have negative influence are improved or corrected. Through the research on the competitiveness of urban service outsourcing industry, this paper hopes to guide and encourage the pilot cities, so as to promote the service outsourcing industry to develop well and quickly in China.
【学位授予单位】：中国社会科学院研究生院
【学位级别】：硕士
【学位授予年份】：2010
【分类号】：F752.68
本文编号：2238618
[Abstract]:With the deepening of economic globalization and the adjustment of international industrial structure, the world service trade has experienced considerable development, the structure adjustment of service trade has accelerated, and the new service industries, such as communication, computer and information services, accounting, consulting and so on, have grown rapidly. At the same time, with the strategic adjustment of multinational companies and the rapid development of information technology, such as system, network, storage and so on, service outsourcing, composed of business process outsourcing (BPO) and information technology outsourcing (ITO), is becoming an important form of service trade. And in the global new wave of industrial transfer, become a crucial driving factor. Under the influence of the current financial crisis, more multinational companies will outsource their non-core business in order to reduce costs and enhance competitiveness, which will bring more development opportunities to our country to undertake outsourcing business. In the face of the increasingly prosperous service outsourcing business, the huge market capacity has become the focus of fierce competition in developing countries. After 30 years of reform and opening up and accumulation, China has many advantages in the development of service outsourcing. A few days ago, the General Office of the State Council issued a "reply letter on promoting the Development of Service Outsourcing Industry," approving the policies and measures jointly formulated by the Ministry of Commerce and relevant ministries to promote the development of service outsourcing. Twenty cities such as Beijing were approved as model cities for service outsourcing in China, and a series of encouragement and support measures were implemented in 20 pilot cities to accelerate the development of service outsourcing industry in China. Undertaking outsourcing services can increase the proportion of service industry to GDP, promote industrial structure, save energy consumption, reduce environmental pollution, expand service export, increase export income of service trade, create employment and bring a lot of employment opportunities. Raising the wage income and skill level of the employed will bring huge economic and social development benefits to our country. At present, the primary task of the government is to improve the investment environment to undertake service outsourcing, to improve the government's public service quality, and to accelerate the development of service outsourcing industry. This paper deeply analyzes the advantages, bright spots and weaknesses of different cities' service outsourcing industry, and combs these advantages and disadvantages, and explores a reasonable way to promote the competitiveness of China's service outsourcing industry. The important factors that promote the development of service outsourcing industry are popularized, and the factors that hinder or have negative influence are improved or corrected. Through the research on the competitiveness of urban service outsourcing industry, this paper hopes to guide and encourage the pilot cities, so as to promote the service outsourcing industry to develop well and quickly in China.
【学位授予单位】：中国社会科学院研究生院
【学位级别】：硕士
【学位授予年份】：2010
【分类号】：F752.68
【引证文献】
相关硕士学位论文 前2条
1 王肃;郑州市服务外包产业发展研究[D];黑龙江省社会科学院;2012年
2 李志娟;我国承接欧美服务外包影响因素研究[D];河北经贸大学;2012年
，本文编号：2238618
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