人力资源外包服务在我国的发展研究

发布时间：2018-11-04 20:16

【摘要】：随着世界经济全球化,世界范围内竞争加剧,使得企业谋求新的运营管理模式来提高自身综合竞争力,而外包作为一种全新的运营管理模式已经在很多企业开始实施。而在外包业务中,人力资源外包是业务外包中发展最为迅速的一种服务外包,企业将人力资源非核心部分职能外包出去,使得企业有精力去关注人力资源管理中具有高独特性的和高价值的职能,以便企业来合理配置人力资源。人力资源外包是人力资源管理的一次重大创新与变革,它的出现意味着企业从传统的基础性人事管理的束缚中解脱出来转而进行人力资源战略管理,我国自上世纪80年代向外方驻华机构派遣“中方雇员”预示着人力资源外包在我国的开始,并伴随着近30年的改革开放的发展而不断的成长。人力资源外包服务(劳务派遣、人才招聘等)对于稳定我国各地区发展,解决我国各地人力资源配给,促进就业会起到很大的重要；同时人力资源外包服务中人力资源管理咨询、培训外包、高端人才寻访等中高端人力资源外包服务项目也会给我国企业的发展提供强有力的支持。因此,深入的研究人力资源外包服务、服务行业及服务机构的发展显得尤为重要。我们在研究的过程中对人力资源外包我国的发展现状的分析,对发展过程中出现的问题进行解析,并最后为完善我国人力资源服务业的发展提供一些建议,希望对人力资源服务行业的健康发展和国内外包机构的的发展战略提供一些借鉴的。本文首先从外包产生的背景着手,引出了人力资源外包,并简要论述了人力资源外包服务在国外和国内的研究现状及开展情况；其次本文综合运用交易成本理论、核心竞争力理论、劳动分工理论、比较优势理论等对HR外包进行理论的研究,在做好理论铺垫后,从HR外包对我国企业发展的作用以及HR外包服务在我国发展的供需分析得出HR外包在我国的发展的前景是广阔的；再第三章是本文的核心和创新章节,作者以自己工作的公司(武汉一家大型人力资源外包服务公司)为调查平台,收集了行业内详细的数据及相关资料,站在人力资源外包服务企业的角度详细分析了人力资源外包在我国发展的环境及发展阶段,在发展的这四个阶段中又重点论述了行业内的服务机构、服务规模和服务的概况,然后在此基础上又分析出了HR外包服务过程中所存在的风险和问题：缺乏政府和行业监督、行业内恶性竞争、缺乏专业的服务团队、泄露企业关键信息、服务项目单一和同质化、法律还不够健全等；最后本文结合研究基础和实践提出了一些建设性的建议和方法,如转变政府职能向统筹引导行业发展职能转变,发挥行业监督和引导作用,提高HR外包服务机构的服务素质和服务水平(以服务创品牌,以服务产品多元化创效益),加强外包服务团队的梯队建设。虽然人力资源外包服务在我国发展中存在着一些问题,但是人力资源外包行业我国的发展前景是广阔的,从政策、宏观数据以及企业的需求度上都可以看出,只要我们找准了问题所在并制定出合适的方案,我们就一定能在政府的支持、行业的引导以及同行们的共同协作来一同绘制人力资源外包行业的宏伟蓝图。
[Abstract]:With the globalization of the world economy and the intensification of competition in the world, the enterprise seeks new operation management mode to improve its own comprehensive competitiveness, and the outsourcing as a brand-new operation management mode has begun to implement in many enterprises. In the outsourcing business, the outsourcing of human resources is one of the most rapidly developing outsourcing packages in the outsourcing of business, and the enterprise outsourcing the non-core functions of human resources, so that the enterprise has the energy to pay attention to the high-value and high-value functions in human resources management. so that the enterprise can reasonably allocate the human resources. Human resources outsourcing is a major innovation and change of human resources management. Its emergence means that the enterprise can extricate itself from the bondage of traditional basic personnel management to carry on human resource strategic management, and our country has dispatched to foreign policy institutions in the 1980s. "Chinese Employees" It presages the beginning of the outsourcing of human resources in our country, and is accompanied by the development of the reform and opening-up in recent 30 years. Human resources outsourcing services (labor dispatch, talent recruitment, etc.) are important to stabilize the development of various regions of our country, solve the distribution of human resources in various parts of our country, promote employment, and meanwhile, the human resources outsourcing service should be consulted and trained in human resources management. High-end HR outsourcing services in high-end talents will also provide strong support to the development of our enterprises. Therefore, in-depth research on the development of outsourcing services, service industries and service institutions is particularly important. In the process of research, we analyze the present situation of human resources outsourcing in our country, analyze the problems in the development process, and finally provide some suggestions for improving the development of human resources service industry in China. We hope to provide some references for the healthy development of human resources service industry and the development strategy of domestic and foreign packaging institutions. Beginning with the background of outsourcing, this paper draws out the outsourcing of human resources, and briefly discusses the current situation and development of outsourcing services in foreign countries and in China; secondly, this paper applies transaction cost theory, core competence theory and labor division. The theory, comparative advantage theory and so on have theoretical research on HR outsourcing. After theoretical bedding, the role of HR outsourcing to our country's enterprise development and the supply and demand analysis of HR outsourcing service in China's development are analyzed. The development prospect of HR outsourcing package in China is wide. The third chapter is the core and innovation chapter of this paper. The author collects detailed data and related data in the industry based on our company (Wuhan, a large HR outsourcing service company). The paper analyzes the environment and development stage of human resource outsourcing in China's development at the angle of human resource outsourcing service enterprise, and discusses the service organization, service scale and service in the industry in four stages of development. General situation, and then analyzes the risks and problems in HR outsourcing service: lack of government and industry supervision, vicious competition in the industry, lack of professional service team, leakage of key information of enterprises, single and homogeneous service line, and lack of law. Finally, based on the research foundation and practice, some constructive suggestions and methods have been put forward, such as changing the function of government function to guide the development function of the industry, giving play to the supervision and guidance of the industry, and improving the service quality and service level of the HR outsourcing service organization. Brand, service product diversification create benefit), strengthen the outer package service team's echelon Although the human resources outsourcing service has some problems in our country's development, the development prospect of our country's external package industry is broad, and it can be seen from the policy, the macro data and the demand of the enterprise, as long as we find the problem and make the appropriate Together with the government's support, the guidance of the industry, and the co-ordination of peers, we will be able to draw together the grandeur of the human resources outsourcing industry
【学位授予单位】：华中师范大学
【学位级别】：硕士
【学位授予年份】：2012
【分类号】：F249.2;F719

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