兰州金轮实业有限责任公司运营管理系统设计研究

发布时间：2018-01-17 23:13

本文关键词：兰州金轮实业有限责任公司运营管理系统设计研究　出处：《兰州大学》2015年硕士论文　论文类型：学位论文

【摘要】：近年来,特别是近三年来,随着电子商务的爆炸式发展与公共基础建设的加速,公路物流市场不断做大,汽车货运周转量迅速攀升,对铁路物流市场造成强大冲击,随着铁路基准运价的几次调整,铁路的价格优势正在被削弱,加之铁路物流存在难以进行门到门运输的问题,使得铁路综合物流成本不断攀升,自身服务不到位的问题也逐渐暴露。兰州金轮实业有限公司是兰州铁路局管辖下的最大的煤炭商贸物流企业,公司在甘肃、宁夏两省拥有西大滩、大武口、太阳山、长征、平凉南、低窝铺、张掖、打柴沟、柳沟等30多个煤炭物流基地,四十余条铁路专用线,公司多年来一直是甘、宁两省的重点流通企业,是甘、宁两省煤炭流通的支柱性企业之一伴随公路物流的冲击与煤炭下游市场的疲软,依托铁路政策性支持的战略优势越来越不明显,公司议价能力大幅度降低,使得改变管理方式,提高服务质量,向管理要效益,变得越来越紧迫。本人在兰州金轮实业有限责任公司工作近10年,对铁路物流体系的运作方式以及铁路信息系统,特别是兰州金轮实业有限责任公司的运营系统有着深刻的个人理解。在研究参考运营管理、铁路货运等相关文献,并赴国内多家铁路物流企业进行实地调研,拜访交运运输领域的多位专家的基础上,结合本人对公司业务发展现状的理解,运用了多种研究方法,提出了兰州金轮实业有限责任公司的现代运营管理体系的详细设计,试图打造捷高效的现代商业物流运营体系,提高组织管理水平、运营能力,推进业务发展,最终提升企业的核心竞争力。本文主要研究的内容,是打造快捷高效的铁路物流运营体系,提高组织管理水平,提升运营能力,推进业务发展,最终提升企业的核心竞争力。本文在分析公司原有业务流程的基础上,围绕如何使业务过程变得可追溯,对客户实施售前、售中、售后的维护,为公司营销奠定基础。’系统将实现企业资金流、物流、信息流的一体化,进、销、存的信息的动态展示,并以此为依据进辅助决策,实现最短的物流服务周期和最佳企业效率。本文通过系统的理论梳理、详细的实证分析、严密的科学论证等手段,提出兰州金轮实业有限责任公司运营管理体系建设的设计方案,为我国铁路物流企业运营管理体系建设提供理论支持。通过本文的研究,最后得出了我国铁路物流企业的现代运营管理体系的基本框架和具体体方法,并能在各铁路物流企业打造现代运营管理体系的实践过程中起到启发和指导作用。
[Abstract]:In recent years, especially in the past three years, with the explosive development of electronic commerce and the acceleration of public infrastructure, the road logistics market has been growing, and the turnover of automobile freight is rising rapidly. It has a strong impact on the railway logistics market. With several adjustments of the railway benchmark price, the price advantage of the railway is being weakened, in addition, the railway logistics is difficult to carry out door-to-door transportation. Lanzhou Jinlun Industrial Co., Ltd. is the largest coal trade logistics enterprise under the jurisdiction of Lanzhou Railway Bureau, the company is in Gansu Province. Ningxia two provinces have Xidatan, Dawukou, Sun Mountain, long March, Pingliang South, low nest shop, Zhangye, Chaigou, Liugou and other more than 30 coal logistics bases, more than 40 railway dedicated lines, the company has been Gan for many years. The key circulation enterprises of the two provinces are the pillar enterprises of coal circulation in Gansu and Ningxia provinces. With the impact of road logistics and the weakness of the coal downstream market, the strategic advantages of relying on the railway policy support are becoming less and more obvious. The bargaining power of the company has been greatly reduced, which makes me change the management mode, improve the service quality and improve the efficiency of the management. I have been working in Lanzhou Jinlun Industrial Co., Ltd for nearly 10 years. The operation mode of railway logistics system and railway information system, especially the operating system of Lanzhou Jinlun Industrial Co., Ltd., has a profound personal understanding. Railway freight transport and other related documents, and went to a number of domestic railway logistics enterprises to carry out field research, to visit the field of transport on the basis of a number of experts, combined with my understanding of the company's business development status. By using a variety of research methods, this paper puts forward the detailed design of modern operation management system of Lanzhou Jinlun Industrial Co., Ltd. in order to build a convenient and efficient modern commercial logistics operation system and improve the level of organization and management. The main content of this paper is to build a fast and efficient railway logistics operation system, improve the level of organization and management, and enhance the operational capability. On the basis of analyzing the original business process of the company, this paper focuses on how to make the business process traceable and carry out pre-sale, in-sale and after-sale maintenance to the customers. Establish the foundation for the company marketing. The system will realize the integration of enterprise capital flow, logistics, information flow, enter, sell, storage information dynamic display, and based on this as the basis for supporting decision-making. To achieve the shortest logistics service cycle and the best enterprise efficiency. This paper through the system of theoretical combing, detailed empirical analysis, rigorous scientific proof and other means. This paper puts forward the design scheme of operation management system construction of Lanzhou Jinlun Industrial Co., Ltd., which provides theoretical support for the construction of operation and management system of railway logistics enterprises in China. Finally, the basic framework and concrete methods of modern operation management system of railway logistics enterprises in China are obtained, which can inspire and guide the construction of modern operation management system in railway logistics enterprises.
【学位授予单位】：兰州大学
【学位级别】：硕士
【学位授予年份】：2015
【分类号】：F532.6;F259.2

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