市政工程项目施工方项目经理绩效考核体系的研究

发布时间：2018-07-23 08:58

【摘要】：市政工程项目经理在项目实施建设过程中具有重要的地位,是项目部的管理核心和带头人,其发挥作用的大小将直接影响项目工程质量、工期、安全和成本,加强对项目经理的管理,有利于项目的顺利开展,而项目经理的绩效考核体系是对完成该项目考评的重要手段。如何运用科学合理的考评项目经理工作,对项目经理进行绩效管理,并且形成制约,进而实现工程项目经理队伍的高素质化,是我们亟待解决的问题。本文首先对绩效考核的理论基础进行了系统的阐述及说明,并对绩效考核过程中关键绩效考核指标的建立以及考核的三种方法加以介绍,着重研究了模糊综合评价法的思想和原理,以及模糊综合评价法的模型和步骤,为后续研究的开展奠定基础。本文通过对北京市市政六建设工程有限公司(以下简称“市政六公司”)现行项目经理绩效考核办法存在的缺陷及不足入手,通过具体的项目案例分析,结合项目实施过程中及项目结束后绩效考评的争议问题,并采取对公司部室负责人、项目经理、业主单位以及相关供货方进行访谈的论证方法,整理体现出该市政企业在工程项目经理绩效考核现状的十个方面的不足,进而识别出影响项目经理绩效考核的关键因素,总结归纳出项目经理绩效指标体系。在此基础上,制度的制定要依靠理论的支持,在分析绩效考核体系的构成和内涵的同时,引入先进的绩效管理的理论和实践,为绩效管理体系的构建提供理论框架,在具体的实现方法上引入主要基于关键绩效指标(KPI)的绩效评价体系,结合项目实际形成“KPI定位表”,并运用模糊综合评价法进行研究。最后,依据上述研究建立的工程项目经理绩效考核评价管理办法,并以第六项目部佛山市顺德区碧桂路顺德新城段改造工程为例,对工程项目经理绩效考核评价管理办法进行了应用,通过采取对公司机关部室负责人、项目经理以及项目团队成员进行调研的手段,验证了该办法实施的合理性、可行性及必要性,以建立和完善项目经理绩效考核体系为目标进行研究。本文的特色是对理论方法梳理的同时,找到有效的解决问题的方法,对市政工程项目经理管理水平的提高具有重要作用,对企业人力资源管理理论的完善也具有一定的参考价值。
[Abstract]:The municipal engineering project manager plays an important role in the construction process of the project, and is the management core and leader of the project department. The size of its role will directly affect the quality, duration, safety and cost of the project. Strengthening the management of the project manager is conducive to the smooth development of the project, and the performance appraisal system of the project manager is an important means to complete the evaluation of the project. How to make use of scientific and reasonable appraisal of project manager, how to manage the project manager's performance, and form the restriction, and then realize the project manager's high quality, is the problem that we need to solve urgently. In this paper, the theoretical basis of performance appraisal is systematically expounded and explained, and the establishment of key performance appraisal indicators and three methods of performance appraisal are introduced. The thought and principle of fuzzy comprehensive evaluation method and the model and steps of fuzzy comprehensive evaluation method are studied in order to lay a foundation for further research. This paper begins with the defects and shortcomings of the current project manager performance appraisal method of Beijing Municipal six Construction Engineering Co., Ltd (hereinafter referred to as "Municipal six Company"), and analyzes the specific project cases. Combining with the controversial issues of performance appraisal during the implementation of the project and after the end of the project, and adopting the argumentation method of interviewing the person in charge of the department and office of the company, the project manager, the owner's unit and the relevant supplier, It shows the deficiency of the municipal enterprise in ten aspects of the project manager's performance appraisal, and then identifies the key factors that affect the project manager's performance appraisal, and sums up the project manager's performance index system. On this basis, the establishment of the system depends on the support of the theory, while analyzing the composition and connotation of the performance appraisal system, introducing the advanced theory and practice of performance management to provide a theoretical framework for the construction of the performance management system. The performance evaluation system based on key performance indicators (KPI) is introduced in the specific implementation method, and the "KPI Positioning Table" is formed according to the actual situation of the project, and the fuzzy comprehensive evaluation method is used to study it. Finally, according to the management method of project manager performance evaluation established by the above research, and taking the reconstruction project of Shunde New Town Section of Shunde District, Foshan City as an example, This paper applies the management method of project manager's performance appraisal and evaluation, and verifies the reasonableness of the implementation of the method by means of investigation and investigation to the head of the department and department of the company, the project manager and the members of the project team. Feasibility and necessity, to establish and improve the project manager performance appraisal system as the goal of the study. The characteristic of this paper is to find effective methods to solve the problems while combing the theory and methods, which plays an important role in improving the management level of municipal engineering project managers. Also has certain reference value to the enterprise human resources management theory consummation.
【学位授予单位】：中国科学院大学(工程管理与信息技术学院)
【学位级别】：硕士
【学位授予年份】：2015
【分类号】：F283

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本文编号：2138885