基于OM-RBV的我国3PLs物流服务运营能力构建及测度研究

发布时间：2017-12-27 06:15

本文关键词：基于OM-RBV的我国3PLs物流服务运营能力构建及测度研究　出处：《中央财经大学学报》2015年10期 　论文类型：期刊论文

【摘要】：第三方物流企业(3PLs)作为推动物流产业健康发展的核心生力军,其物流服务运营能力的高低在很大程度上决定着我国物流产业整体服务水平和服务质量。笔者在对相关文献进行梳理、归纳和总结的基础上,基于运营管理和资源基础观(OM-RBV)双重理论,对我国3PLs物流服务运营能力进行了重新识别和界定,并构建了包含基础能力、应用能力和战略能力三个子维度的3PLs服务运营能力理论模型,以及包含3个一级指标、19项二级测量指标的综合评价指标体系,借助于结构方程模型等定量研究方法进行验证。结果表明:我们所构建的理论模型及相应的综合评价指标体系兼具良好的无偏性、一致性、有效性、测量不变性及样本充足性等特征。各二级测量指标均能对相应的能力维度给予很好的解释,各能力维度也能很好地对总体物流服务能力加以反映。这一研究结论可以为我国3PLs物流服务运营能力的构建与培养提供有益的借鉴,也为我国3PLs衡量其自身及竞争对手物流服务运营能力的高低提供了新的视角和手段。
[Abstract]:The third party logistics enterprise (3PLs) is the core force to promote the healthy development of the logistics industry. Its logistics operation and operation capacity determines to a large extent the overall service level and service quality of China's logistics industry. Based on the literature, summed up and concluded on the basis of operation management and resource based view (OM-RBV) based on dual theory on operation ability of logistics services in China 3PLs were re identified and defined, and the construction of the ability of 3PLs service operation model consists of basic ability, application ability and strategic ability of three sub the dimensions, and includes 3 first level indexes and 19 level two indexes of comprehensive evaluation index system, using structural equation model to verify the quantitative research methods such as. The results show that our theoretical model and corresponding comprehensive evaluation index system have good unbiased, consistency, effectiveness, measurement invariance and sample adequacy. Each of the two level measurement indicators can give a good explanation of the corresponding ability dimension, and the ability dimensions can also reflect the overall logistics service ability well. This research conclusion can provide useful reference for the construction and cultivation of 3PLs logistics service capacity in China, and also provide a new perspective and measure for 3PLs to measure its own and competitors' logistics operation and operation capabilities.
【作者单位】：陕西金开贷金融服务有限公司;陕西国防工业职业技术学院;西安交通大学经济与金融学院;
【基金】：陕西省软科学项目“陕西现代服务业发展研究”(项目编号:2014KRZ)
【分类号】：F259.2
【正文快照】： 一、引言第三方物流企业(3PLs),作为现代物流产业的主要承载对象,以及社会生产各个领域(环节)中平衡供需矛盾的“润滑剂”,其服务运营能力的高低,已成为衡量一国(地区)物流产业发达程度的重要标志。因此,科学地识别、刻画和把握3PLs物流服务运营能力的内涵、特征、维度,将为合

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