中小型工程造价咨询企业业务流程再造的研究

发布时间：2018-03-08 09:47

本文选题：中小型工程造价咨询企业　切入点：全过程造价咨询业务　出处：《山东建筑大学》2014年硕士论文　论文类型：学位论文

【摘要】：我国在加入WTO之后,市场竞争更加激烈,工程造价咨询行业正处于发展的关键时刻,而在工程造价咨询公司中,又以中小型企业为主,这些企业应考虑基于公司战略调整,摒弃原有的单一的业务流程,建立全过程造价咨询业务服务体系,从而适应瞬息万变的市场环境。全过程造价咨询能够有效解决存在于建设项目造价管理中信息不对称、过高的交易费用、分阶段投资失控、严重的“三超”现象等弊端。因此,我国中小型工程造价咨询企业建立全过程造价咨询业务服务体系是为满足市场需要,适应时代要求。本文首先对中小型工程造价咨询公司的现状进行了调查分析,系统阐述了全过程造价咨询相关理论,业务流程再造(BPR)理论,及国内外研究现状,为之后对造价咨询公司进行业务流程再造做好理论铺垫。然后从中小型工程造价咨询公司的外部环境和自身因素两方面,对工程造价咨询公司进行业务流程再造的必要性进行分析,并介绍了业务流程再造对中小型企业的良好作用,与此同时用SWOT分析的方法,论述了中小型工程造价咨询公司进行全过程造价咨询业务的可行性。本文的创新点之一是对我国中小型工程造价咨询公司进行业务流程再造,创建适应其发展的全过程造价咨询业务流程。本文将全过程造价咨询业务流程分为业务准备、业务咨询服务实施过程、业务结束等三个阶段,针对各个阶段的标准流程、业务范围和内容都进行了系统的描述和具体的分析。并对在进行全过程造价咨询过程中,造价咨询公司的组织结构和人员配置的再造过程进行了诠释。最后,通过假设案例,描述了W公司进行全过程造价咨询业务服务以及组织结构、人员配置再造的过程,从而提升了本文的研究内容在实际中指导企业进行变革的实践价值。
[Abstract]:After China's entry into WTO, the market competition is more intense, the engineering cost consulting industry is in the critical moment of development, and in the engineering cost consulting companies, the small and medium-sized enterprises are the main ones. These enterprises should consider the adjustment based on the company strategy. By abandoning the original single business process and establishing the whole process cost consulting service system, the whole process cost consultation can effectively solve the information asymmetry existing in the construction project cost management, so as to adapt to the rapidly changing market environment. Too high transaction cost, out of control investment by stages, serious "three super" phenomenon and so on, therefore, the small and medium-sized engineering cost consulting enterprises in our country set up the whole process cost consultation service system to meet the needs of the market and adapt to the requirements of the times. In this paper, the current situation of small and medium-sized engineering cost consulting companies is investigated and analyzed, and the related theories of whole process cost consultation, business process reengineering (BPR) theory, and domestic and foreign research status are systematically expounded in this paper. For the cost consulting company after the business process reengineering to do a good theoretical groundwork. Then it analyzes the necessity of the business process reengineering of the small and medium-sized engineering cost consulting company from the external environment and its own factors, and introduces the good function of the business process reengineering to the small and medium-sized enterprises. At the same time, using the method of SWOT analysis, the feasibility of the whole process cost consulting business of medium and small engineering cost consulting company is discussed. One of the innovation points of this paper is to reengineer the business process of the small and medium-sized engineering cost consulting company in China, and to create the whole process cost consultation business process adapted to its development. This paper divides the whole process cost consultation business process into business preparation. According to the standard process, business scope and content of each stage, the process of implementing business consulting service and the business end are systematically described and analyzed, and the cost consultation process of the whole process is analyzed. The reengineering process of cost consulting company's organizational structure and staffing is explained. Finally, through the hypothetical case, the paper describes the process of cost consulting business service, organizational structure and staffing reengineering in W Company, which enhances the practical value of the research content of this paper to guide the enterprise to carry on the reform in practice.
【学位授予单位】：山东建筑大学
【学位级别】：硕士
【学位授予年份】：2014
【分类号】：F284

【共引文献】