企业员工社会责任对组织公民行为的影响研究——基于心理契约的中介作用

发布时间：2018-08-02 20:34

【摘要】：员工是企业的核心利益相关者,员工被视为企业创造核心竞争力的异质性资源,是企业价值创造的主要力量。当企业推行对员工的社会责任行为,员工感受到这种社会责任行为可以为其带来功能性好处、社会心理好处或者价值好处的时候,员工就会在工作中对组织进行回报。心理契约的履行,来源于员工对企业社会责任的感知,它体现了员工与组织互相的责任与义务期望、认知与信念,是联结员工与组织之间的心理纽带。研究表明:企业员工社会责任能够显著地正向影响员工组织公民行为;心理契约则在两者之间起着部分的中介作用。本研究的实践意义在于企业积极履行企业员工社会责任,可以向社会传达以人为本的企业文化,向员工传递企业的正能量,充分调动员工的工作积极性,提高员工的工作热情,激励员工做一些组织并没有规定和要求,但却对组织的有效运行大有好处的行为。
[Abstract]:Employees are the core stakeholders of enterprises. Employees are regarded as heterogeneous resources to create core competitiveness and the main force of value creation. When the enterprise carries out the social responsibility behavior to the employee, the employee feels that this kind of social responsibility behavior can bring the functional benefit, the social psychological benefit or the value benefit, the employee will carry on the reward to the organization in the work. The fulfillment of psychological contract comes from the staff's perception of corporate social responsibility, which embodies the expectation, cognition and belief of the responsibility and obligation of the employee and the organization, and is the psychological link between the employee and the organization. The research shows that the social responsibility of employees can significantly positively affect the organizational citizenship behavior of employees, while psychological contract plays a part of the intermediary role between the two. The practical significance of this study is that enterprises can actively fulfill the social responsibility of employees, can convey the people-oriented corporate culture to the society, transfer the positive energy of the enterprises to the employees, fully mobilize the enthusiasm of the employees, and enhance the enthusiasm of the employees. Motivating employees to do behaviors that are not regulated or required, but which are beneficial to the effective operation of the organization.
【作者单位】：山东大学管理学院;山东财经大学工商管理学院;济南大学商学院;
【基金】：山东省软科学研究计划项目“山东省企业集团研发协同机制及对策研究”(项目编号:2015RKB01387)的阶段性成果
【分类号】：F272.92

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